Group Product Manager – Customer Platform

🕒 May 21

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SoSafe

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

📚 Education

☁️ SaaS

💰 $73M Series B on 2022-01

Cybersecurity • Education • SaaS

SoSafe is a leading human risk management platform that specializes in strengthening security culture and behavior within organizations. The company offers a variety of products and solutions including personalized micro-learning, smart phishing simulations, and an AI-powered conversational chatbot named Sofie. SoSafe's platform leverages behavioral science to enhance security instincts among employees, making secure behavior second nature. They provide a comprehensive human risk dashboard and continuously monitor and mitigate human risk in real time with their Human Risk OS platform. SoSafe aims to empower organizations to become more proactive in their defense against cyberthreats and to integrate secure behavior into their organizational DNA. They emphasize the importance of a security culture in the compliance process and offer various resources and events to support security leaders. SoSafe is recognized for its innovative and privacy-focused solutions that keep organizations ahead of cyberthreats, enabling them to achieve compliance and a robust security posture.

📋 Description

• Define and communicate the product vision and strategy for SoSafe's platform capabilities: user and identity management, authentication, access control, platform extensibility, and demo infrastructure. • Own the roadmap for enterprise-critical features including SCIM-based user provisioning, SSO/SAML, role-based access control (RBAC), and our external API and integration surface, balancing immediate enterprise requirements with long-term platform scalability. • Own SoSafe's demo infrastructure, the environments, tooling, and configuration management that Sales and Solutions Engineering rely on to run credible enterprise demonstrations. Ensure demo environments are stable, production-representative, easy to provision and reset, and kept current with product releases so that what prospects see reflects what they'll get. • Partner closely with Sales, Solutions Engineering, and Customer Success to understand procurement blockers, security review patterns, and enterprise deployment challenges, and translate these into a roadmap that accelerates deal velocity and reduces time-to-value to deliver commercial impact. • Collaborate with Engineering, Design, Security and Technical Program Management to deliver reliable, compliant platform capabilities that IT and security teams trust to deploy at scale. • Define SoSafe's platform extensibility strategy, the API surface, integration patterns, partner ecosystem, and developer experience that enable customers and technology partners to embed SoSafe into their wider security stack. • Work with Product Marketing and GTM teams to articulate SoSafe's enterprise-readiness story, support pre-sales security reviews, and contribute to RFP responses. • Establish performance metrics for platform capabilities and quantify their impact on enterprise conversion, deployment speed, and expansion. • Ship incrementally, learning from early adopters, and maintaining a high bar for security and reliability throughout.

🎯 Requirements

• 7+ years of experience in Product Management, ideally in a B2B SaaS business. • Proven track record of owning platform, infrastructure, or enterprise-readiness products with direct commercial impact, such as identity and access management, platform extensibility, integration ecosystems, demo or sandbox infrastructure, or enterprise administration and compliance capabilities. • Conceptual fluency in enterprise authentication and provisioning standards, SSO (SAML/OIDC), SCIM, OAuth, RBAC. You don't build them, but you lead credible technical conversations with engineering teams and security-conscious enterprise buyers. • Demonstrable mastery of outcome-oriented prioritisation, particularly across the tension between long-term platform investment and short-term enterprise deal requirements. • Exceptional cross-functional leadership, with experience aligning Engineering, Security, Sales, Legal, and executive stakeholders around a coherent platform strategy. • You're comfortable operating in high-complexity, high-stakes technical domains where reliability and security are non-negotiable constraints, not afterthoughts.

🏖️ Benefits

• Work/Life balance: Flexible hours, 33 vacation days • Wellbeing and financial support: Access to Open Up, corporate discounts • Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups • And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ