
1001 - 5000 employees
Founded in 2011, M-KOPA is a fintech platform that provides digital financial services to underbanked consumers by leveraging data to combine digital micropayments with the Internet of Things [IoT] technology. With operations in Kenya, Uganda, Nigeria and Ghana, M-KOPA’s platform has provided over $1 billion in credit and enabled 3 million customers to access smartphones, electric motorcycles, solar power systems, digital loans and health insurance. The company directly employs nearly 2,000 people across Africa and has created over 10,000 roles for sales agents since the start of 2020.
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1001 - 5000 employees
Founded in 2011, M-KOPA is a fintech platform that provides digital financial services to underbanked consumers by leveraging data to combine digital micropayments with the Internet of Things [IoT] technology. With operations in Kenya, Uganda, Nigeria and Ghana, M-KOPA’s platform has provided over $1 billion in credit and enabled 3 million customers to access smartphones, electric motorcycles, solar power systems, digital loans and health insurance. The company directly employs nearly 2,000 people across Africa and has created over 10,000 roles for sales agents since the start of 2020.
• Lead three AI Ops Engineers — own their delivery, development, and day-to-day work • Prioritise efficiently — manage competing requests from multiple teams by applying a clear prioritisation framework you'll help develop and improve • Design and ship multi-agent systems and production-grade automations that measurably improve how internal teams and customer-facing staff work • Build RAG pipelines for internal knowledge retrieval that ground agents in real organisational context • Keep the AI tooling stack healthy as usage scales across 2,500+ employees • Stay current on emerging AI tools and technologies - know what's hype and what's actually useful • Help refine AI training for the wider organisation, including Software Engineering teams
• Hands-on experience building production-grade automations and AI agents — scripting, workflow tools, or AI-assisted development • Hands-on experience building multi-agent systems using agentic frameworks — LangChain, LangGraph, MCP, Google ADK or similar • Experience with RAG pipelines — retrieval-augmented generation for internal knowledge and workflow automation • Background in enterprise tooling — rapid prototyping tools (Vercel/Railway), identity automation (Entra), or internal platforms • People leadership experience — you've led or mentored engineers and can own a team's delivery and development
• 🌍 Fully remote role within **UTC -1 to UTC +3** time zones • 🤝 Work with diverse teams across UK, Europe, and Africa • 📚 Professional development programmes and coaching partnerships • 👨👩👧👦 Family-friendly policies and flexible working arrangements • 💚 Well-being support and career growth opportunities
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