Programme Support Administrator

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October 18

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M3 USA

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Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

📋 Description

• Provide essential administrative and operational support across multiple client projects • Assist with comprehensive project documentation set-up, ensuring all necessary files and systems are properly configured from project initiation • Create detailed project timelines in collaboration with project managers, incorporating key milestones, deliverable dates, and client requirements • Maintain accurate documentation version control and archiving systems in accordance with industry standards and client specifications • Ensure strict compliance with document version control and approval processes throughout project lifecycles • Manage project finances set-up and ongoing administration, including purchase order generation and invoice processing • Assist with project finance tracking and forecasting to support budget management and client reporting • Coordinate with finance teams to ensure accurate and timely processing of project-related financial transactions • Track project milestones and deliverables against established timelines, flagging potential delays or issues proactively • Support preparation of comprehensive project status reports and client updates, ensuring clear communication of progress and any challenges • Assist in the preparation of documentation submissions for client compliance reviews, ensuring all materials meet regulatory requirements • Support quality assurance processes and participate in document reviews to maintain the highest standards of accuracy and compliance • Generate promotional materials in content management systems (CMS) for internal reviews and approval processes • Support deployment of website content, including confirmation of approvals, testing of site links and functionality, and updating project documentation accordingly

🎯 Requirements

• Administrative or project support experience would be ideal • Strong organization, attention to detail, and disciplined follow-through on tasks • Comfortable with Microsoft 365 (Excel basics—sorting/filters; Word formatting; PowerPoint) and ability to learn new systems quickly • Ability to follow SOPs, maintain version control, and keep accurate records • Excellent communication and clear, concise written updates and professional stakeholder coordination • Good time management, ability to prioritize tasks, and juggle multiple deadlines and escalate blockers early • Ability to enter data, process simple POs/invoices, and check totals without errors

🏖️ Benefits

• Must be willing to work UK shift hours • All your information will be kept confidential according to EEO guidelines.