Marketing Assistant

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🕒 May 28

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Macmillan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📱 Media

📚 Education

Media • Education

Macmillan is a leading global publishing company and home to a wide range of imprints that publish adult and children’s fiction, nonfiction, and educational materials. Part of the Holtzbrinck Publishing Group, Macmillan also operates Macmillan Learning and Macmillan Education, providing interactive course solutions, higher education content, language learning, and school curriculum publishing across dozens of countries. The company focuses on supporting authors, educators, students, and institutions with world-class content and digital learning tools.

📋 Description

• Support platform maintenance and data integrity activities across marketing systems including: Updating forms, templates, emails, and other operational assets within Marketo and related systems. • Assisting with list imports, data updates, and routine maintenance activities. • Assisting with data cleanup and consistency updates in Marketo and Salesforce. • Support operational request intake and workflow coordination activities including: Completing operational and standalone requests according to established workflows and procedures. • Helping manage requests submitted through the Marketing Ops Help Request queue. • Updating task statuses and communicating progress updates to stakeholders. • Assist in the creation, editing, and maintenance of Jeto launchers and related documentation by: Updating launcher fields. • Creating, maintaining, and versioning Jeto launchers. • Testing and ensuring quality assurance for new or updated Jeto launchers. • Support process documentation and team resources by: Updating existing documentation, process guides, and training materials. • Maintaining shared operational resources and reference materials. • Assisting with process organization and documentation updates as workflows evolve. • Support campaign operations and backup campaign execution activities including: Assisting with the setup and maintenance of campaign assets within Marketo and related systems as needed. • Assisting with campaign-related updates, scheduling, and deployment activities as needed. • Providing backup support for operational campaigns during team absences or high-volume periods. • Support project coordination and Asana workflow management activities including: Creating, updating, and maintaining tasks, timelines, and project information in Asana. • Assisting with large-scale Asana maintenance efforts such as template updates, project clean-up initiatives, and archiving. • Supporting Asana administration activities including updating fields, assisting with workflow rules, and performing quality assurance checks as needed.

🎯 Requirements

• Bachelor's Degree • Strong organizational skills and attention to detail • Ability to learn new technologies and systems quickly • Strong written and verbal communication skills • Ability to manage multiple tasks and priorities simultaneously • Strong problem-solving and critical-thinking skills • Comfortable working within established processes and workflows • Ability to work collaboratively within a team environment • Technical aptitude and interest in systems, operations, and process-oriented work • Experience with Google Workspace including Sheets, Docs, Slides, and Drive.

🏖️ Benefits

• Competitive pay and bonus plan • Generous Health Benefits (Medical, Dental, Vision) • Contributions to your 401k retirement account through Fidelity • Generous paid time off, sick time, discretionary days, and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!) • Employee Assistance Program • Education Assistance Program • 100% employer-paid life and AD&D insurance • And much more!