Account Executive, Customer Growth

🕒 September 2

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Malbek

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

SaaS • Enterprise • Artificial Intelligence

<Malbek> Malbek is an enterprise-grade, AI-augmented contract lifecycle management (CLM) platform that centralizes contract creation, execution, analysis, and integrations. The platform offers modules for CLM, AI-driven insights and recommendations, clickwrap agreements, and a no-code integrations marketplace, targeting legal, procurement, sales, and finance teams at large organizations to accelerate contracting velocity, reduce risk, and improve operational collaboration.

📋 Description

• Own expansion revenue and quota across an assigned portfolio of existing Malbek customers • Own forecast accuracy and maintain data-driven views of renewal risk and expansion opportunities • Develop strategic account plans for priority customers • Identify, develop, and close expansion opportunities across users, business units, products, integrations, AI Pro, BusinessIQ, and other Malbek offerings • Manage transactional expansions and complex six-figure strategic sales cycles • Develop trusted advisor relationships with customer stakeholders and executive sponsors • Navigate complex stakeholder environments and develop multi-threaded commercial strategies • Lead discovery conversations to uncover business problems, strategic initiatives, risk, and inefficiencies • Translate AI and platform capabilities into clear customer outcomes • Partner with Customer Experience while retaining ownership of commercial and revenue-growth activities • Coordinate with Services, Solution Consulting, Product, Marketing, Finance, and other internal teams • Own the commercial process for existing-customer renewals and amendments • Develop documented close strategies for significant expansion opportunities • Maintain discipline in meeting preparation, follow-up, customer commitments, proposals, pricing, and Salesforce data • Continuously develop knowledge of Malbek products, AI capabilities, CLM trends, competition, and customer challenges

🎯 Requirements

• 7+ years of proven experience in SaaS account growth, expansion sales, or strategic account management • Demonstrated track record of exceeding revenue targets and developing new revenue within existing enterprise accounts • Comfort selling and positioning AI-enabled enterprise solutions • Experience navigating complex B2B customers, multi-stakeholder environments, and multi-threaded commercial strategies • Strong understanding of SaaS subscription models, customer lifecycle economics, value realization, and expansion strategy • Ability to communicate, present, and influence executive and C-level stakeholders • Strong business acumen and ability to connect product capabilities to customer outcomes • Experience managing high-volume transactional opportunities and longer-cycle strategic enterprise sales • Strong organizational skills and exceptional attention to detail across account management, commercial documentation, contracting, and CRM management • Strong written and verbal communication skills • Demonstrated ownership mentality, sound judgment, and proactive escalation skills • Experience with Salesforce or comparable CRM platforms • Proficiency with standard business productivity tools • Bachelor’s degree or equivalent relevant professional experience

🏖️ Benefits

• Remote work arrangement