Director of Operations

🕒 September 4

🌽 Illinois, Missouri, +1 more states – Remote

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💵 $110k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 9%

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Logo of Marathon Health

Marathon Health

1001 - 5000 employees

Founded 2005

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Marathon Health on 2019-10

Consulting • Logistics • Insurance

Marathon Health is a healthcare services company that provides personalized, employer-focused advanced primary care and occupational health solutions. They operate onsite and nearsite health centers, network health centers, and virtual primary care and behavioral health services, and offer population health management, medication management, and lifestyle coaching to improve outcomes and lower employer healthcare costs. Marathon Health partners with employers, unions, and health plans to tailor care models that increase engagement, reduce ER and inpatient utilization, and deliver measurable ROI.

📋 Description

• Own full P&L responsibility for the region, including labor, supplies, and expense management • Drive performance against budget while maximizing impact for patients and clients • Champion operational discipline, quality, safety, and infection control across health centers • Lead adoption of standardized systems and tools to monitor performance through online auditing and in-person reviews • Drive patient, client, and teammate satisfaction goals • Address patient and teammate concerns through resolution and continuous improvement • Ensure collaboration between clinical and operational teammates • Provide compliance leadership for governmental, accreditation, regulatory, and company requirements • Coordinate health-center workflows and priorities • Hire, develop, lead, train, coach, and manage clinical teammates • Set goals, expectations, accountability, and performance standards for direct reports • Oversee center staffing and coverage to maintain patient access and provider support • Collaborate with onboarding teams on new-center startups • Complete annual performance reviews for direct reports • Maintain timely, professional communication with teammates and stakeholders • Respond to care-team issues regarding health-center operations • Foster communication, engagement, accountability, and continuous learning through meetings, huddles, and 1:1 coaching • Drive regional visit volume, engagement, and participation rates • Participate in education and enrollment activities for acquiring and engaging new patient members • Optimize health-center schedules for practice efficiency and patient satisfaction

🎯 Requirements

• Minimum of 5–7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry • Proven leadership experience developing and building teams • Demonstrated full P&L responsibility for a large business unit or division • Expertise in building and leading high-performing teams across clinical, operational, and business functions • Passion for patient-centered care and teammate engagement • Exceptional client-facing skills with the ability to build and sustain executive-level partnerships • Strong financial acumen, strategic thinking, and business judgment • Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment • Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred • Candidates must reside in Milwaukee, WI; Chicago, IL; or St. Louis, MO

🏖️ Benefits

• Annual incentive eligibility • Great Place to Work® certified inclusive, high-trust culture

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