Solutions Engineer

November 18

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

+33 more states

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Mark43

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Artificial Intelligence • Government • Cybersecurity

Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. Through innovative AI-powered tools and a modern cloud-native infrastructure, Mark43 empowers public safety agencies to enhance their operational efficiency, conduct instant reporting, and share real-time data. Designed specifically for first responders, Mark43 supports law enforcement and other public safety agencies in their mission to serve and protect communities.

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🏛️ Government

🔒 Cybersecurity

📋 Description

• Lead in-person and virtual product demonstrations that bring our technology to life for law enforcement, fire, and emergency agencies. • Customize technical discussions to meet the needs of both command staff and front-line users. • Collaborate with Sales to uncover and qualify agency needs and craft the right solution strategy. • Serve as a bridge between sales, deployment, and product teams to ensure technical accuracy and alignment. • Respond to RFPs, RFIs, and vendor questionnaires with a focus on clarity, compliance, and value articulation. • Communicate Mark43’s technical architecture, integrations, and deployment readiness confidently and clearly. • Capture technical requirements and guide integration conversations during the handoff to Deployment teams. • Assist in identifying and resolving technical risks or blockers early in the sales cycle. • Inform the product roadmap with feedback from the field. • Stay in sync with Engineering and Product teams to represent what is possible now, what is coming, and what is needed.

🎯 Requirements

• 5 or more years in a pre-sales, solutions engineering, sales engineering, or demo-heavy SaaS role. • Experience working with government or public safety clients (experience with CAD or RMS is a strong plus). • Strong communication skills with the ability to engage both technical and non-technical stakeholders. • Comfort presenting to diverse audiences, including CIOs, city IT leaders, and sworn officers. • Familiarity with government procurement processes, including responding to RFPs and RFIs. • Technical writing skills for developing proposals, documentation, and demo narratives. • Experience structuring and leading live product demonstrations. • Self-starter mindset with excellent follow-through and attention to detail. • Ability to travel 50 to 80 percent to meet customers and lead field engagements. • Bachelor’s degree in Computer Science, Information Systems, Public Safety, or equivalent experience.

🏖️ Benefits

• Competitive salary • Meaningful equity • Comprehensive benefits package • A collaborative team that values clarity, trust, and shared success • Ownership over your work with the autonomy to drive results in the field • A supportive and inclusive work environment that encourages learning and growth • Career development opportunities within a growing, nationally recognized company