Business Process Excellence Coach – CI/OpEx

Job not on LinkedIn

🕒 August 20

🇺🇸 United States – Remote

💵 $88.7k - $139.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of Masco Corporation

Masco Corporation

10,000+ employees

Founded 1929

🏗️ Construction

🏭 Manufacturing

🛒 Retail

Construction • Manufacturing • Retail

Masco Corporation is a global leader in the design, manufacture, and distribution of branded home improvement and building products. The company enhances consumers' living spaces worldwide through its comprehensive portfolio of products. Masco is dedicated to better living possibilities, focusing on improving homes, the environment, and communities. The organization operates with a strong ethical culture, continuous improvement mindset, and leverages its scale to create long-term shareholder value. Masco is also committed to sustainability and social responsibility, striving to maintain high standards in environmental, social, and governance practices.

📋 Description

• Drive enterprise-wide process improvement and operational excellence across non-manufacturing functions including Supply Chain, HR, Finance, Customer Service, Product Management, IT, and Commercial/Marketing • Lead large, complex, cross-functional, and enterprise-wide process improvement initiatives from problem definition through implementation and sustainment • Analyze current-state processes, workflows, and handoffs to identify inefficiencies, risks, root causes, and improvement opportunities • Design future-state operating models, workflows, and governance to improve speed, quality, accuracy, customer experience, scalability, and cost • Apply MOS, Six Sigma, and continuous improvement methods in non-manufacturing and knowledge-work environments • Translate methodologies into practical, business-focused solutions with measurable and sustainable results • Partner with functional leaders to align initiatives with strategic priorities, customer needs, and compliance requirements • Influence decisions through analytical insight, data-driven recommendations, and executive-level communication • Facilitate workshops and working sessions to align stakeholders and accelerate change adoption • Coach teams, MOS apprentices, facilitators, and leaders on continuous improvement tools, mindset, and behaviors • Coach MOS leaders or continuous improvement practitioners and develop future process excellence leaders • Embed continuous improvement practices and governance to increase organizational maturity

🎯 Requirements

• Bachelor’s degree in Business, Engineering, Operations, or a related field, or equivalent education/experience • 5+ years of experience in business process improvement, operational excellence, or enterprise transformation roles • Proven experience leading complex, cross-functional initiatives with measurable business impact • Strong facilitation, problem-solving, and stakeholder influence skills • Ability to operate independently and navigate ambiguity • Preferred MOS or Six Sigma certification (Green Belt, Black Belt, or D5 certification – multiple tools) • Experience improving service, transactional, or knowledge-based processes • Exposure to change management and process automation • Candidates located outside of Indianapolis must be willing and able to travel approximately 50% of the time • Must be eligible for employment in the United States

🏖️ Benefits

• Comprehensive benefit plans • Retirement and savings programs • Tuition reimbursement • Employee incentive programs • Mental, physical, and financial wellbeing resources • LinkedIn Learning access • Internal opportunities to work on projects cross-company • Four employee-led and self-directed Business Resource Groups • Paid volunteer day annually • Flexible work-life balance • Diversity and inclusion programs

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