Partner Enablement Coordinator

Yesterday

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+20 more states

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $79k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Maverick Payments

WebsiteLinkedInAll Job Openings

Fintech • Finance • SaaS

Maverick Payments is a full-service payment processor offering technology-driven payment solutions. Specializing in both online and in-person payment processing, Maverick Payments features advanced tools such as a comprehensive dashboard, fraud prevention capabilities, analytics, and reporting. The company provides white-labeled payment solutions and enables businesses to process transactions through their API, virtual terminal, and other integrated services. With a focus on emerging markets and offering advanced features like ACH and card-not-present transactions, Maverick Payments aids businesses of all sizes in managing chargebacks, expanding their reach, and optimizing payment acceptance and management. The company operates as a division of Maverick BankCard, Inc. and partners with several banks for streamlined operations.

51 - 200 employees

💳 Fintech

💸 Finance

☁️ SaaS

📋 Description

• The Relationship Manager II- Business is responsible for managing the onboarding and support of new partners, as well as addressing the operational needs of the Business Development department. • Reporting to the Director of Business Development, this role will act as a key liaison among Business Development, Relationship Management, Partner Support and other internal support teams to ensure smooth onboarding processes, accurate documentation, timely access to systems, and comprehensive training. • Additionally, the position supports sales operations, reporting, CRM management, and cross-functional coordination to drive partner success and revenue growth. • Review new partner setup packages for completeness and compliance with internal requirements. • Ensure all required documentation is accurately received and processed. • Maintain organized electronic records by following standardized naming and storage protocols. • Input agent data into internal systems, including the company's dashboard. • Coordinate the creation of backend agent IDs and ensure timely access to systems. • Distribute welcome materials and schedule onboarding kickoff calls. • Conduct training sessions on internal systems, tools, and company policy. • Monitor onboarding progress and assist with new account submissions and merchant activations. • Assess the partner's preparedness for transitioning to standard support channels. • Conduct dashboard demonstrations throughout all partner development stages, including application processes, merchant management, residuals, and reporting. • Coordinate and manage the daily administrative functions of the sales department. • Monitor and distribute incoming leads, assigning them to the appropriate team members. • Maintain and update CRM systems with accurate contact information, activity logs, and deal status. • Prepare sales and forecast reports for the sales leadership team. • Support the onboarding process for Business Development and independent agents. • Assist with scheduling meetings and presentations. • Provide logistical and administrative support for trade shows, webinars, and partner campaigns. • Act as a brand ambassador for the company at events, promoting partner programs, tools, and incentives. • Assist in planning and coordinating meetings, off-site events, and partner engagement activities. • Support special projects and initiatives directed by leadership. • Perform other duties as assigned.

🎯 Requirements

• High School Diploma or equivalent. • 5+ years of experience in sales support, sales operations, or administrative coordination, preferably in fintech, merchant services, or SaaS. • Bachelor’s degree in business, Finance, or another relevant field preferred. • ETA CPP Certificate preferred. • Experience in high-risk payment processing preferred. • Previous experience in partner support preferred. • Previous Relationship Management experience preferred. • Proficient in Microsoft products, including Microsoft Excel (pivot tables, formulas, data visualization, etc.). • Strong knowledge of TSYS, Fiserv, PPM, and CBOS preferred. • Understanding of card brand rules and regulations. • Familiarity with various verticals and their associated risks a plus. • Knowledge of different processing fees and pricing models a plus. • Ability to thrive in a fast-paced environment, collaborating across multiple groups and departments. • Strong listening skills with the ability to communicate effectively, both verbally and in writing. • Initiative to utilize available resources to achieve objectives.

🏖️ Benefits

• Competitive Salary, Bonuses and Incentives. • Comprehensive employer sponsored health, vision, and dental insurance programs. • Vacation, Paid Sick and Paid Holidays. • 401K plan with up to a 3% matching contribution. • Commitment to Career Development and Advancement. • Employee Recognition & Incentive Programs. • Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!