Manager, Digital and Market Intelligence

Job not on LinkedIn

November 13

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $115.1k - $207.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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MedImpact Healthcare Systems, Inc.

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Healthcare Insurance • Pharmaceuticals • SaaS

MedImpact Healthcare Systems, Inc. is a pharmacy benefit manager that works with health plans to make pharmacy benefits more accessible and affordable for members. The company serves over 20 million members and handles more than $40 billion annually in pharmacy transactions. MedImpact provides a variety of services including medication reminders, home delivery, and more to empower individuals to manage their prescriptions effectively. By leveraging technology and resources, MedImpact aims to offer a better choice within the pharmacy benefits market and supports health solutions in ensuring convenient and reliable access to medications for its members.

1001 - 5000 employees

Founded 1988

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

💰 $1.4M Seed Round on 2013-09

📋 Description

• Primary responsibility for gaining market, customer and user needs with respect to digital tools and MedImpact product assets • Acts as the Voice of Customer and the “face of digital marketing” to the market • Works with cross-functional teams including Senior Leadership to develop, execute and manage strategic plans, web solution roadmaps and customer experience strategy • Responsible for developing digital strategy based on Voice of Customer (VoC), competitive analysis and web analytics • Develops and maintains digital solution roadmaps for all web assets including websites, mobile applications, portals and tools • Leads development and execution of omni-channel communications strategy • Responsible for developing consumer journey maps, customer experience strategy and implementation of business process changes.

🎯 Requirements

• BS/BA degree or equivalent plus 5+ years of experience • 1 year of SME in respective area(s) • 3+ years of supervisory experience • 4 years of MedImpact experience plus an appropriate external leadership training program and internal mentorship • Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook • Working knowledge of key business applications such as SQL coding, Oracle forms, Golden 32, MedAccess, MedOptimize, SalesForce, and UNIX operating systems.

🏖️ Benefits

• Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus