Vice President – National Accounts

🕒 July 18

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Medlogix

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2017-06

Healthcare • Consulting • Logistics

Medlogix is a company that specializes in providing comprehensive medical services, including workers' compensation, auto medical services, and group health services. They offer online referral systems and eBilling solutions to streamline the management of medical claims. With a focus on technology, Medlogix employs innovative platforms like MyMedlogix™ and MedlogixU™ to enhance their services and ensure exceptional client experiences.

📋 Description

• Serve as the executive sponsor and primary strategic relationship leader for assigned national and enterprise-level accounts. • Develop and execute account strategies focused on client retention, revenue growth, and long-term partnership development. • Build and maintain strong executive-level relationships with customers, brokers, TPAs, carriers, self-insured employers, and other industry stakeholders. • Partner with Operations leadership to ensure contract compliance, service excellence, and achievement of performance guarantees and client objectives. • Lead executive business reviews, strategic planning meetings, and performance discussions with clients and key Medlogix stakeholders. • Identify emerging client needs, industry trends, and opportunities to expand Medlogix products and services. • Collaborate with Business Development and Sales leadership to drive account growth, cross-selling, and upselling initiatives. • Provide strategic guidance and market intelligence to support organizational growth initiatives and product development. • Act as an executive escalation point for complex client issues and coordinate resolution across internal departments. • Monitor client satisfaction metrics and implement action plans to strengthen customer engagement and retention. • Represent Medlogix at industry conferences, trade shows, association meetings, and networking events. • Maintain accurate client activity, growth opportunities, and strategic account plans within the CRM system. • Drive strategic onboarding and implementation efforts for new national accounts and significant client expansions. • Provide leadership and mentorship to Account Management teams and support the development of best practices in client relationship management. • Collaborate with Executive Leadership to establish annual account growth objectives and business development strategies.

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Marketing, Finance, or a related field required; Master's degree preferred. • 7-10 years of experience in account management, client services, business development, or strategic relationship management. • Minimum of 5+ years of leadership experience managing national or enterprise accounts. • Extensive experience within Workers' Compensation, Auto Casualty, Medical Claims Management, Independent Medical Examination (IME), Peer Review, Managed Care, or related healthcare services. • Proven success growing revenue within existing client relationships and managing large, complex customer portfolios. • Demonstrated ability to engage and influence executive-level stakeholders. • Strong presentation, negotiation, and strategic planning skills. • Experience utilizing CRM platforms and account management technologies. • Ability to travel as needed for client meetings, conferences, and business development activities.

🏖️ Benefits

• 401(k) Matching • Dental Insurance • Disability Insurance • Employee Assistance Program • Flexible Spending Account • Health Insurance • Life Insurance • Paid Time Off • Professional Development Assistance • Referral Program • Retirement Plan • Tuition Reimbursement • Vision Insurance

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