Senior Customer Training Specialist – Hugo RAS Technology

🕒 July 15

🌐 Portugal, United Kingdom, +3 more countries – Remote

🇵🇹 Portugal – Remote 🇬🇧 United Kingdom – Remote 🇧🇪 Belgium – Remote 🇳🇱 Netherlands – Remote 🇫🇷 France – Remote

💵 €40k - €60k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Deliver education and training on Medtronic Hugo Robotic Assisted Surgery technology, covering surgical indications in General Surgery, Urology and Gynaecology • Deliver technical training and actively support laboratory sessions and hands-on workshops • Apply a structured teaching methodology to assess the efficiency and safety levels of trainees • Master the ecosystem surrounding robotic surgery, including surgical equipment, instruments, and supporting digital infrastructure • Collaborate with Sales and Clinical teams, Medical Affairs colleagues, and surgical proctors to prepare and set expectations for training programs • Develop expertise in RAS System Technology, RAS System applications and advanced technology, OR Efficiency, Training Pathway process, and training/coaching techniques and methodologies • Travel 75% of the time to the training centre

🎯 Requirements

• Bachelor’s degree • +5 years of experience in training, field sales, sales support, clinical or technical role in the medical device or healthcare industry • Medical device experience with Laparoscopic and/or Robotic Assisted Surgery technologies • Clinical and/or operating room experience • Proven experience and/or training mindset • Fluency in Portuguese and English • High capacity and excellent problem-solving skills • Design, development, delivery and evaluation of product and procedure based technical education and training using blended learning solutions • Positive mindset, team player with professional work ethic • Willingness to travel 75% of your time

🏖️ Benefits

• Competitive Salary and flexible Benefits Package • Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage • Short-term incentive called the Medtronic Incentive Plan (MIP)