Relationship Manager

Job not on LinkedIn

October 21

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Logo of Mercury

Mercury

Fintech • Finance • SaaS

Mercury is a financial technology company that provides online business banking services, although it is not a bank itself. It partners with FDIC-insured banks like Choice Financial Group, Column N. A. , and Evolve Bank & Trust to offer banking services. Mercury aims to simplify financial operations for startups and businesses by offering a range of services including checking and savings accounts, treasury management, corporate cards, expense management, invoicing, and accounting automations. The platform is designed to streamline various banking tasks and enhance financial workflows with features like fraud monitoring and account security. It also offers investment opportunities through its Mercury Treasury product and startup support through its Mercury Raise platform.

201 - 500 employees

Founded 2019

💳 Fintech

💸 Finance

☁️ SaaS

📋 Description

• Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience. • Help founders adopt Mercury’s core suite. • Execute playbooks that ensure consistent engagement across a large portfolio of startups. • Surface scaling opportunities to senior RMs and partner with them on strategic accounts. • Collaborate with internal teams (Sales, Partnerships, Product) to provide feedback and improve founder experience.

🎯 Requirements

• 2–4 years in fintech, customer success, early-stage banking, or startup-facing account management. • Experience working with founders or early-stage teams; comfort with ambiguity and speed. • Strong communication skills and responsiveness across Slack, email, and in-person events. • Ability to manage large books of accounts with automation and playbooks. • A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities.

🏖️ Benefits

• base salary • equity (stock options)

Apply Now

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