Senior Quality Engineer – Chatbot

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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Mimica

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Mimica is a company that specializes in AI-powered process discovery and automation opportunities for businesses. By observing a team's work, Mimica maps current processes, identifies areas for improvement, and prioritizes them based on time savings and ease of automation. The company offers process intelligence metrics that help prioritize high-ROI transformation and automation activities. Mimica emphasizes data security and compliance with standards such as GDPR, ISO 27001, and SOC 2. Its products, including Mimica Miner and Mimica Mapper, aim to accelerate business transformation and improve efficiency through accurate process mapping and automation.

📋 Description

• Develop and evolve quality practices, test strategy, and release processes for the Chatbot product • Establish and run an output-evaluation framework for assessing Chatbot quality, reliability, and regressions • Test dynamic and non-deterministic LLM-based systems beyond conventional deterministic test cases • Identify, test, and improve guardrails for AI-specific risks, including prompt injection and unsafe or unexpected model behaviour • Partner with engineers through code reviews, technical discussions, and collaborative debugging • Investigate testing gaps, research relevant methods and tools, and make evidence-based recommendations • Design proof-of-concepts for new testing approaches or tooling and help productionise valuable solutions • Support release testing, quality signals, and release-readiness criteria • Contribute performance-testing practices for LLM-powered workflows • Share knowledge, facilitate technical discussions, and build the Quality Chapter across engineering

🎯 Requirements

• Strong hands-on experience in software quality engineering, SDET, test automation, or a closely related engineering role • Experience testing chatbot, conversational AI, RAG, LLM-powered, or other dynamic and non-deterministic systems • Proficiency in at least one programming language • Technical depth to understand production code, contribute to code reviews, and collaborate with software engineers • Experimental and investigative mindset for exploring uncertain problem spaces and turning findings into practical improvements • Clear written and verbal communication • Strong collaboration skills and pragmatic approach with Product, Engineering, and ML colleagues • Good judgement in prioritising quality work based on risk, user impact, and delivery goals • Bonus: experience with AI security and safety testing • Bonus: experience testing conversational AI, chatbot platforms, or agentic workflows • Bonus: experience as the first Quality Engineer in a team • Bonus: experience mentoring engineers or influencing testing practices across a cross-functional team • Keeps pace with industry developments and fosters knowledge sharing

🏖️ Benefits

• Generous compensation • Stock options • Fully remote work, with the option to work in company hubs or a mix • Company-issued laptop • Remote setup stipend • Co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health and retirement benefits • Annual learning & development budget • Annual workaways • Regular virtual and in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work