Associate Team Leader

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Minster Law

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

👥 B2C

📋 Compliance

B2C • Compliance

<Minster Law> is a UK-based law firm focused on personal injury and claims work, operating large in-house legal teams and supporting functions across IT, HR, Marketing, Finance and Compliance. The company emphasizes a non-traditional, customer- and employee-focused culture with flexible working, extensive employee benefits, development and diversity programs, and multiple office and remote working options. Minster Law advertises roles in serious injury, claims handling, and support functions, indicating it primarily serves consumers seeking legal representation and compensation.

📋 Description

• To provide technical support and effective supervision to Grade A colleagues and their supporting hubs conducting multi-track RTA claims with a value in excess of £100k to up to £1M • The level of supervision required will be in accordance with the firms’ supervision framework and the post holder is expected to be an ambassador of best practice. • To provide technical coaching and guidance to leads and AFE’s. • To ensure efficient case progression to achieve the required operational, financial and client service performance in line with the firm's objectives. • To support colleagues in optimising case planning and hub productivity. • To undertake monthly technical 121’s with Grade A colleagues enabling reportable feedback to Technical Leads for action plans and business strategy. • To identify and escalate any capability concerns to the Technical Lead and support with the implementation of training, development or support plans if appropriate. • To collaborate with QA and Technical Compliance and / or Technical Leads to manage risk. • To support in Billing Governance Forums as required providing technical submissions for team members. • To ensure your team adheres to Minster Law Costs Process and provide technical costs support to fee earners. • Working collaboratively with fellow Team Leaders, Team Managers and Technical Leads to embed business change, manage risk and deliver performance.%0A• To engage and support in forums on a variety of technical issues including peer reviews. • To work alongside the leadership team in delivering and embedding Objectives. • To hold team meetings and share key messages ensuring these are delivered effectively.%0A• To complete monthly returns to the leadership team to optimise supervision

🎯 Requirements

• Admitted Solicitor, FCILEX with Rights to Litigate - 8+ years PQE • Experience of handling and supervising high value Multi-Track personal injury (RTA – Car & Bike) claims. • Use of electronic case management systems (Proclaim ideally but training can be given) • IT skills – including Microsoft Word; Microsoft Teams; PowerPoint & Excel • Enjoys coaching and engaging team members and reporting in to technical leads • Ability to lead with integrity, be respectful of all colleague opinions • Ability to follow Company process / guidelines & make appropriate decisions • Ability to motivate colleagues & work as part of a team with strong supervisory skills and an ability to put others at ease and build trust & confidence through self-awareness and a high degree of emotional intelligence • Credibility to operate and influence with stakeholders of all levels. • Act with drive, pace and passion with the ability to work in a fast-moving environment • Takes personal ownership, leads by example and works collaboratively across functions with a one business mindset. • Good interpersonal / communication skills both written & verbal with self-awareness of your own impact on others & an ability to consider appropriate forums for communications. • A natural organiser able to set clear expectations of what good looks like and how it is measured. • Be a cultural ambassador by displaying our values and behaviours in every aspect of the work they do.