MoneyHash
Fintech • SaaS • B2B
MoneyHash is Africa and Middle East’s first all-in-one flexible payments and revenue operations platform, designed to cover all payment needs. The company focuses on helping businesses build, optimize, and scale their payment infrastructure efficiently at any stage of growth. MoneyHash provides a full-stack solution that accelerates payment processes and enhances go-to-market speed. Their platform offers a wide range of payment methods, including cards, wallets, bank transfers, crypto, and BNPL, making it easy for users to enter new markets with localized solutions. MoneyHash is ideal for software platforms, merchant aggregators, virtual wallets, eCommerce, and SaaS businesses, providing seamless integrations and payment features through its Super-API infrastructure.
11 - 50 employees
💳 Fintech
☁️ SaaS
🤝 B2B
💰 Pre Seed Round on 2022-01
Manager - Integration Support Engineer
Job not on LinkedIn
June 24
MoneyHash
Fintech • SaaS • B2B
MoneyHash is Africa and Middle East’s first all-in-one flexible payments and revenue operations platform, designed to cover all payment needs. The company focuses on helping businesses build, optimize, and scale their payment infrastructure efficiently at any stage of growth. MoneyHash provides a full-stack solution that accelerates payment processes and enhances go-to-market speed. Their platform offers a wide range of payment methods, including cards, wallets, bank transfers, crypto, and BNPL, making it easy for users to enter new markets with localized solutions. MoneyHash is ideal for software platforms, merchant aggregators, virtual wallets, eCommerce, and SaaS businesses, providing seamless integrations and payment features through its Super-API infrastructure.
11 - 50 employees
💳 Fintech
☁️ SaaS
🤝 B2B
💰 Pre Seed Round on 2022-01
📋 Description
• Own and lead support of merchant onboarding with new providers and oversee integration setup of those providers • Manage all communications with merchants and third-party providers / external connections • Serve as the technical point of contact for all new connection integration work • Investigate and resolve provider-related issues impacting merchant performance • Coordinate and manage the rollout of new provider integrations and maintain ongoing connectivity • Provide tier-2 technical support for escalations, including log analysis and root cause investigations • Lead and manage a small but growing team of Support Specialists • Define and implement delivery processes, technical support workflows, and internal tooling improvements • Author and maintain technical documentation, SDKs, and implementation guides • Participate in PRD reviews, UAT testing, and go-live planning • Collaborate cross-functionally with Product, Engineering, Commercial, and Partnerships
🎯 Requirements
• Have 5+ years of experience in payment integrations, technical solutions engineering, or related roles • Have experience managing or leading high-performing technical support or delivery teams • Deeply understand payment processing, payment orchestration, and provider networks • Are comfortable debugging API payloads, reviewing logs, and working in Postman or similar tools • Have excellent technical writing and documentation skills • Communicate clearly in English with both technical and non-technical stakeholders • Have hands-on experience with multiple payment service providers • Are comfortable operating in ambiguity and defining structure as you go
🏖️ Benefits
• Respect. We’re a global team and value diversity, empathy, and honest dialogue. • Humility. We give and receive feedback with openness, leaving egos at the door. • Flexibility. We adapt quickly, learn constantly, and step up where needed. • Willingness to Learn. We embrace growth, celebrate iteration, and treat every mistake as a step forward.
Apply Now