Senior Investigator, Operations Analyst, Financial Crime – Multilingual

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £31.1k / year

⏰ Full Time

🟠 Senior

🚨 AML and Financial Crime

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Monzo Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

📋 Description

• Investigating complex, high-risk financial crime cases, alerts, and customer activities across business accounts • Making informed risk-based decisions on customer onboarding, due diligence reviews, and ongoing account monitoring • Identifying suspicious activity and recommending appropriate escalation, including Suspicious Transaction Reports (STRs) where required • Acting as a subject matter expert, providing financial crime guidance and support to operational teams across the business • Partnering with product, risk, learning, quality, and operational teams to improve processes, controls, and customer outcomes • Driving operational excellence by identifying opportunities to improve tools, guidance, processes, and ways of working • Supporting operational readiness, change delivery, quality improvements, training initiatives, and complex escalations within Financial Crime Operations

🎯 Requirements

• Fluent in English and one or more additional European languages • Experience investigating financial crime, anti-money laundering, onboarding, due diligence, or other complex risk-related cases • Comfortable making well-reasoned decisions in complex or high-risk situations using a risk-based approach • Ability to analyze information from multiple sources, identify key risks, and communicate findings clearly to a variety of stakeholders • Enjoy improving processes, solving operational challenges, and helping teams work more effectively • Confident collaborating across functions and influencing positive outcomes through strong communication and stakeholder management • Commitment to delivering excellent customer outcomes while maintaining high standards of compliance and risk management

🏖️ Benefits

• Remote (UK) • Time off approved on your birthday • £1,000 learning budget each year for books, training courses, and conferences • MacBook provided for work • Extra support for work-from-home setup