Quality Control Manager – Neighborhood Captains Program

🕒 May 28

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Movement Labs

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 Seed Round on 2018-07

Charity • Non-profit • Social Impact

Movement Labs is an incubator and consulting firm focused on using technology and experimentation to combat fascism and build progressive power. The organization partners to increase Democratic competitiveness in local elections through innovative political experiments, such as randomized control trials that identify scalable methods for voter registration, mobilization, and persuasion. Movement Labs specializes in training volunteers and developing new technological strategies to achieve tangible outcomes in elections, voter engagement, and progressive communication techniques. They offer services like texting for campaigns and support candidates, campaign managers, and organizations in optimizing growth and communications strategies.

📋 Description

• Design, manage, and continuously improve the quality control infrastructure for the Neighborhood Captains program. • Monitor captain outreach data in real time, flagging volume anomalies. • Conduct follow-up outreach to 5-10% of all reported voter contacts to verify interactions. • Recruit and manage a network of plants for quality reporting. • Translate QC findings into actionable feedback for Organizers.

🎯 Requirements

• At least 3 - 5 years of experience in data quality, compliance, research operations, or a field that required rigorous attention to accuracy and pattern recognition. • Comfort working with data platforms, technology, and outreach tracking tools; ability to identify trends, anomalies, and underperformance in reporting dashboards. • Strong interpersonal skills — you'll need to conduct voter follow-up calls that feel warm and natural, not like audits. • Discretion and good judgment when escalating concerns; ability to distinguish between honest mistakes and bad actors. • Familiarity with community organizing, political campaigns, or relational outreach programs.

🏖️ Benefits

• Excellent health, dental, and vision benefits • 401(k) matching • Remote‑first culture with teammates across the country • This position includes possible on-call requirements.