Presales Solutions Architect – West/Central USA

October 14

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $169.2k - $239k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Moveworks

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Artificial Intelligence • Enterprise • Productivity

Moveworks is a company specializing in AI-driven enterprise solutions that enhance productivity and streamline various business operations. Through its AI Copilot, the platform offers capabilities like enterprise search, service management, and employee experience optimization, transforming everyday tasks with automated service management and intelligent search functionalities. It integrates with key business systems such as Salesforce, Servicenow, and Workday to aid IT, HR, finance, marketing, and other departments in delivering efficient and effective solutions. Recognized in the Gartner Magic Quadrant for AI applications in IT service management, Moveworks empowers millions of employees across enterprises by delivering actionable insights and automating workflows while maintaining high standards of security and trust.

501 - 1000 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Productivity

💰 $200M Series C on 2021-06

📋 Description

• Collaborate closely with the sales and presales engineering teams to provide unwavering support for strategic initiatives. • Leverage your technical expertise to build innovative solutions to solve our customers' business problems. • Collaborate directly with architects, developers, administrators, and other technical points of contacts at our customers to achieve a technical win. • Conduct interactive workshops with customers to identify existing issues and propose well-crafted solutions for future enhancements. • Lead the coordination of proof-of-concepts with strategic customers, ensuring precise identification of requirements and successful delivery on their success criteria. • Develop comprehensive materials that empower the presales team to operate more efficiently and effectively, fostering reusability and knowledge sharing. • Establish yourself as the go-to subject matter expert on a specific topic within the presales organization, driving knowledge and expertise to new heights.

🎯 Requirements

• Seasoned professional with over 6 years of hands-on experience in pre-sales and/or post-sales customer-facing technical roles. • Proven track record of providing exceptional support to large enterprises with a workforce of over 20,000 employees, delivering impactful solutions. • Adept at identifying areas for improvement and scaling operations across presales organizations to maximize efficiency and effectiveness. • Innovative mindset with a genuine passion for crafting cutting-edge technical solutions that push the boundaries of what's possible. • Demonstrated expertise in successfully delivering proof-of-concepts, showcasing the practical application of technical solutions. • Experience working with enterprise systems such as ITSMs, ERPs, HCMs, and CRMs. • Highly skilled in utilizing REST APIs and adept at reading documentation to effectively query new endpoints and drive integrations. • Proficient in a diverse range of programming languages in order to support a wide range of integration conversations (examples include Python, Java, Javascript, and/or scripting languages like Powershell or Bash). • Familiarity with both Linux and Windows environments in order to address on-premise installations, complemented by experience with command-line tools. • Exemplary presentation and communication skills, capable of conveying complex technical concepts with clarity and confidence. • Proven ability to lead and drive large-scale cross-functional projects, ensuring seamless collaboration and successful project outcomes. • Effective at communicating deep technical insights to a diverse audience, ranging from developers and administrators to senior executives. • Enthusiastic about understanding customers' unique use cases, identifying gaps, and tenaciously resolving issues, regardless of complexity. • Comfortable and articulate in discussions with both technical professionals and senior leadership, adapting communication to suit the audience. • Added benefit if experienced with Conversational AI technologies.

🏖️ Benefits

• Our compensation package includes a market competitive salary • equity for all full time roles • exceptional benefits • for applicable roles, commissions or bonus plans