Associate Director, Field Reimbursement Strategy – US Oncology

Job not on LinkedIn

🕒 August 28

🔔 Pennsylvania – Remote

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💵 $156.9k - $247k / year

⏰ Full Time

🟠 Senior

👔 Director

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Logo of MSD

MSD

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Establish the vision, strategy, and governance framework for field reimbursement support for an individualized oncology therapy • Define the FRM operating model, engagement priorities, reimbursement education strategy, training approach, and field support capabilities • Define field reimbursement strategy, support model, and engagement priorities addressing patient access barriers and reimbursement challenges • Define FRM targeting, engagement triggers, and field priorities • Establish strategies for non-promotional reimbursement and access resources, including discussion guides, education materials, prior authorization tools, denial and appeal resources, and office workflow materials • Develop and execute training strategies for Field Reimbursement Managers supporting treatment sites • Define brand-specific engagement rules, support priorities, escalation pathways, and business requirements • Partner with Data & Technology teams on CRM capabilities, field visibility tools, reporting solutions, and emerging technologies • Partner with field commercial leadership to define FRM engagement expectations, priorities, and support activities • Analyze field, reimbursement, provider, and operational insights to identify trends and gaps and improve field effectiveness, patient access, and provider experience • Collaborate with Market Access, Field Commercial Leadership, Patient Engagement Center of Excellence, and external partners

🎯 Requirements

• Bachelor's degree or equivalent (BA/BS) • Minimum of 5 years of experience in pharmaceutical, biotechnology, healthcare, market access, reimbursement, patient services, field reimbursement, or related commercial functions • Experience developing, implementing, and optimizing field reimbursement, patient access, reimbursement support, or provider engagement strategies and programs • Strong understanding of reimbursement and access, including buy-and-bill reimbursement, medical benefit coverage, payer dynamics, benefits investigation and verification, prior authorization, appeals, and provider access workflows • Experience developing reimbursement education strategies, field engagement approaches, training programs, and non-promotional access resources for providers and treatment sites • Ability to establish field engagement models, business rules, and support strategies aligned with customer needs, brand objectives, and operational capabilities • Strong strategic thinking and problem-solving capabilities • Ability to navigate ambiguity, resolve complex operational challenges, and translate strategy into execution • Excellent communication, collaboration, and stakeholder management skills • Experience supporting commercialization or launch of advanced therapies preferred • Experience working with Field Reimbursement Managers, reimbursement support vendors, or related provider-facing support capabilities preferred • Deep understanding of oncology patient journeys, reimbursement pathways, specialty distribution models, and advanced therapy treatment ecosystems preferred • Required skills include Brand Strategy, Clinical Outcomes, Customer Marketing, Direct Marketing, Engagement Marketing, Engagement Strategies, External Partners, Market Access, Marketing Program Management, Media Strategies, Oncology, Patient Engagement, Performance Evaluation Management, Product Launch Support, Stakeholder Management, Strategic Decisions, and Strategic Thinking • US and Puerto Rico residents only

🏖️ Benefits

• Annual bonus • Long-term incentive, if applicable • Medical, dental, and vision healthcare benefits • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement

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