Customer Account Executive

🕒 May 21

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Muck Rack

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 $180M Series A on 2022-09

Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations including Google, Knight Foundation, Pfizer, Golin, Zapier and Duolingo to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.

📋 Description

• Build and close a pipeline of expansion opportunities across existing SMB & MM customers • Partner with SMB & MM Customer Success Managers to identify whitespace and growth opportunities • Prospect into the existing customer base through outbound outreach and internal referrals • Sell across Muck Rack’s product suite (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.) • Accurately forecast monthly and quarterly expansion bookings • Own account and territory planning in partnership with your CSM pod • Drive pipeline creation, conversion, and deal progression across expansion opportunities • Collaborate cross-functionally to ensure alignment across sales and customer success

🎯 Requirements

• 3-5 years experience in sales or account management roles working specifically with SMB and Mid Market companies • Proven experience owning a revenue target and closing deals • Experience managing pipeline and forecasting revenue • Strong prospecting and outbound sales skills • Experience selling into existing customer accounts preferred • Experience selling PR, media intelligence, or related solutions required for Enterprise roles • Background in SaaS, MarTech, or related industries • Strong communication and relationship-building skills • Ability to operate in a fast-paced, distributed environment • Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership

🏖️ Benefits

• Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend and free Headspace subscription • 401(k) with employer contributions • Equity opportunities • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Fully distributed team with a permanent remote setup • Home office stipend, phone and internet reimbursement, coworking membership • Virtual and in-person team bonding (lunches, events, competitions)