Insight Manager

🕒 May 12

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Mumsnet

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Series A on 2018-10

The UK’s no.1 platform for parents.

📋 Description

• Managing research projects end-to-end: from briefing and methodology design through to data collection, analysis, and final reporting. • Working across a range of methods including social listening, online surveys, qualitative discussion, and community platform data analysis. • Developing story-driven reports and presentations that translate findings into clear, actionable insight for clients across sectors including finance, charity, and FMCG. • Contributing to research proposals and helping to win new client work. • Liaising with Mumsnet members to encourage participation in Insight projects and the Mumsnet Voices panel. • Pulling together audience insight, community data, and topical trends to support brand partnership pitch decks. • Working with the Brand Partnerships team to identify data stories that strengthen our commercial propositions. • Compiling topical insight packs for internal teams including Marketing, Brand Partnerships, and Campaigns.

🎯 Requirements

• Genuine curiosity about people, behaviour, and what drives decision-making. • The ability to find the story in a dataset and communicate it clearly — whether that’s in a client debrief, a pitch deck, or an internal update. • Strong organisational skills and the ability to manage multiple projects and deadlines without things slipping. • Confidence presenting findings to clients and colleagues. • Excellent written communication: clear, precise, and jargon-free. • A collaborative working style with the initiative to take ownership when needed. • Comfortable working with both quantitative and qualitative data. • Proficiency with standard research and presentation tools (Google Workspace, survey platforms, or equivalent). • It’d be great if you also had • 2–4 years’ experience in a research, insight, or strategy role (agency or in-house). • Experience with survey scripting, data processing tools, or social listening platforms. • Familiarity with conversational or qualitative analysis techniques. • Experience contributing to commercial pitches or client-facing proposals. • An interest in AI-assisted research methods or natural language processing.

🏖️ Benefits

• Salary: £35,000 - £37,000 • Hybrid working — 2 days in the London office (Wednesday & Thursday) • 10 Weeks Work from Anywhere • ChatGPT Pro Account for AI learning • Real autonomy and ownership from day one • The chance to work on projects that shape how one of the UK's best-known digital brands operates • Buy More Holiday Scheme — Sometimes 25 days just isn't enough • Cycle2Work Scheme* • Employee Assistance Programme • Mumsnet Workplace Pension Scheme • Electric Vehicle Scheme* • Leisure & Retail Perks via Perkbox • BUPA Private Medical or Dental Cover* • Enhanced Parental Leave • Monthly Team Social Events • Annual Team Bonus Opportunities • *Benefits with an asterisk are eligible upon successful completion of probationary period.*