Data Success Manager

🕒 April 30

🇺🇸 United States – Remote

💵 $106.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Logo of murmuration

murmuration

11 - 50 employees

🌍 Social Impact

🤝 Non-profit

📚 Education

Social Impact • Non-profit • Education

Murmuration is an organization that amplifies the power of civic engagement with data, tools, and research specifically designed for community-focused organizations. It believes that these organizations can drive significant change and create healthier, more equitable communities through collective action. Murmuration provides high-quality tech and data that enables these organizations to connect with and mobilize individuals effectively, ensuring that the voices of all community members are heard. Its offerings include a platform for organizing, enriched datasets, and actionable insights, all aimed at fostering meaningful connections within communities and driving transformative change.

📋 Description

• Establish and manage the operational processes to identify, evaluate, and source datasets that support Murmuration’s civic engagement partners across organizing, advocacy, and electoral campaigns; • Create and perform validation and quality checks on newly acquired datasets, including schema review, field-level analysis, completeness checks, and anomaly detection; • Clean, standardize, and prepare external datasets for integration into Murmuration systems using SQL and scripting tools; • Collaborate with internal teams (i.e., Data Success, Partner Success, and Research) to understand data gaps and recommend appropriate sourcing strategies; • Monitor ongoing data quality for sourced datasets and proactively flag degradation, inconsistencies, or compliance concerns; • Establish, implement, and share internal processes for dataset evaluation, vendor onboarding, and quality assurance; • As new datasets are collected, develop and maintain the necessary documentation and training for internal teams on how to use and understand these datasets; • When responsibilities allow, taking an active role in partners' data success by supporting their campaign activities and work in the Organizer platform.

🎯 Requirements

• Strong problem-solving skills, as well as the ability to manage several tasks/projects concurrently and prioritize work effectively; • Strong operational management skills to build and own processes with stakeholder expectations around timeliness and quality; • Strong communication skills to interact effectively with various internal and external stakeholders to develop data strategy and collaborative partnerships; • An unquenchable desire to identify and fix data issues in a large, complex data environment (we’ll rely on you to constantly be hunting for issues and not waiting to be reactive); • Moderate knowledge of SQL, including creating complex queries and manipulating large data sets; • Moderate experience in scripting languages (Python, etc.)

🏖️ Benefits

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members; • Retirement benefits with a 5% employer match; • A flexible, unlimited PTO plan; • Generous paid parental leave; • Pre-tax commuter benefits; • A company laptop; • A flexible remote work environment; • A home office setup stipend for all new employees; • Monthly reimbursement for remote work expenses; • A yearly professional development fund; • Mental health and wellness benefits through Calm and Better Help; • Yearly in-person staff retreats; • A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

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