Junior Client Account Representative - Consulting Agency

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July 15

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MVC Resources

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HR Tech • B2B • Recruitment

MVC Resources is a specialized HR consulting firm dedicated to bridging talent and skill gaps for executives and organizations. Since our founding in 2020, we have been instrumental in supporting a diverse array of businesses – from startups and mid-sized enterprises to multinational corporations – in expanding their reach from local to regional and global markets. Our expert consultants manage complex projects across various industries and disciplines, offering services such as executive search, HR technology solutions, talent management, and payroll outsourcing to help organizations optimize their human resources and achieve business goals.

11 - 50 employees

Founded 2020

👥 HR Tech

🤝 B2B

🎯 Recruiter

📋 Description

• This is a remote position. • The Client Account Representative plays a key role that blends relationship management and project coordination to deliver outstanding service to clients and leads. • As the main point of contact, they develop strong, trust-based relationships with clients, offer personalized support, and guide leads with a customer-first mindset to ensure smooth conversion and retention. • In addition to client engagement, they manage initiatives and projects tied to accounts and lead nurturing. • Their focus is on ensuring efficient execution, improving internal workflows, and meeting deadlines. • This dual-function role directly impacts client satisfaction, business growth, and operational performance by creating a seamless bridge between the company and its clients.

🎯 Requirements

• A degree in Mass Communication, Marketing, Hospitality, or a related field is preferred. • Relevant experience in event planning, client relationship management, or project coordination. • Familiarity with customer service processes and best practices is essential. • Ideally, candidates have at least 1 year of experience in these areas and a proven ability to manage clients, support customers, and drive high-quality outcomes. • Strong Interpersonal & Communication Skills. • Must have excellent interpersonal and communication abilities to interact professionally and build meaningful relationships with clients. • Proficiency in both written and spoken English is required, as the role involves working with an international client base. • Flexibility to work on occasional weekends, as some client events are scheduled during this time and may involve tasks such as managing event traffic. • Adaptable to occasional international time zones to support global operations for international events. • Proactive & Solutions-Focused Approach. Candidates should have a forward-thinking attitude and strong time management skills with the ability to anticipate client needs and deliver prompt, effective solutions. • Proficient with Google Workspace (Gmail, Google Docs, Google Drive, etc.) and hands-on experience with customer support tools or ticketing systems like Zendesk, Freshdesk, Intercom, etc.

🏖️ Benefits

• Remote Working Flexibility • Vast opportunities to work with global clients and international events with fully sponsored trips • Guaranteed 13th Month Salary • Medical, Dental and Optical Allowances • Self-care or Personal Development Allowance • Tech Allowance​ • Performance & Annual Bonuses • Yearly company retreats (international trips)