Regional Delivery Manager

🕒 October 12

🐎 Kentucky, Ohio – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote

💵 $86k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Bob's Discount Furniture

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

🏭 Manufacturing

📦 Logistics

🛒 Retail

Manufacturing • Logistics • Retail

Bob's Discount Furniture is a retail furniture store offering a wide range of home furnishings and accessories at affordable prices. They provide an efficient shopping experience through their online platform, where customers can browse and purchase various furniture pieces. The company places a strong emphasis on customer privacy and the use of technologies to enhance website functionality and personalization. They comply with privacy laws like the CCPA and offer options for customers to manage their data preferences. Their business model includes leveraging performance and marketing technologies to improve user experience and offer relevant advertisements.

📋 Description

• Oversee a portfolio of Third-Party Logistics Carriers (3PLs) while supporting assigned market stores across the region • Drive operational excellence, customer satisfaction, and financial performance • Oversee up to 100 daily delivery routes and ensure successful delivery of up to 1,250 customer orders daily • Partner with internal stakeholders and 3PL providers to drive service excellence, cost savings, and routing efficiencies • Monitor and improve regional performance in sales, delivery success, and customer satisfaction • Collaborate with departments including Store Operations, DC Operations, and Inventory Control • Identify improvement areas, analyze data, and implement impactful process changes • Enhance depot and store delivery performance through carrier performance management, depot audits, and customer experience initiatives • Lead strategic projects, including depot openings/closures and store delivery support • Conduct weekly carrier meetings and regular site inspections • Manage 3PL depot managers and regional delivery teams indirectly • Provide strategic leadership across the region • Travel nationally up to 50% and work Tuesday through Saturday, with occasional Monday work due to volume needs

🎯 Requirements

• Bachelor’s degree in Business, Logistics, or related field; or equivalent combination of education and experience • 5+ years in transportation logistics management • 5+ years of successful multi-unit retail or delivery operations experience • Strong data analysis and communication skills • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook • Demonstrated ability to inspire and lead cross-functional teams and external partners • Proven record of mentoring, developing, and retaining high-performance teams • Skilled in holding team members and carriers accountable to KPIs and standards • Ability to empower others while maintaining oversight of delivery outcomes • Track record of driving strategic initiatives to measurable success • Uses judgment to make timely, effective decisions in high-pressure environments • Adept at root cause analysis and developing long-term solutions • Strong written/verbal communication across all organizational levels • Experienced in managing difficult carrier and team conversations constructively • Familiar with logistics technology (SAP / EWM), Microsoft Office Suite, and delivery tracking systems (DispatchTrack) • Skilled in managing $400M+ in delivered sales and analyzing key logistics metrics • Proven success improving logistics workflows and reducing delivery-related costs • Ability to implement regional strategies aligned with broader company goals • Able to sit, walk, stand, bend, kneel, reach, twist, push, pull, climb, balance, crouch, and lift/move up to 50 lbs without assistance • Move objects up to 100lbs with or without reasonable accommodations • Stand or sit for extended periods to perform job functions

🏖️ Benefits

• Bonus target • Equal employment opportunity • Accessibility assistance during the application process

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