Market Operations Lead

Job not on LinkedIn

🕒 April 17

🌵 Arizona, North Carolina, +3 more states – Remote

🌵 Arizona – Remote 🌲 North Carolina – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

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Nasdaq

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

At Nasdaq, our purpose is to advance economic progress for all. We power stronger economies, create more equitable opportunities, and contribute to a more sustainable world to help our communities, clients, employees, and people of all backgrounds reach their full potential.

📋 Description

• Responsible for day to day management of Equities Trading Services desk during overnight trading hours (8pm-4am EST) • Overseeing the work of 2 more junior analysts as they support the Nasdaq Stock Market during overnight hours • Research and respond to all trading and technical inquiries from both internal and external customers using various support tools • Provide assistance/training to customers in all facets of Nasdaq’s Equities business including the use of all exchange services and ancillary products • Troubleshoot all client connectivity issues including firewall changes, access list modifications, and session configurations • Support for the Nasdaq/FINRA Trade Reporting Facility (ACT) • Provide client assistance on specific functionality for all new and existing Nasdaq protocols • Manage major incidents by troubleshooting and communicating with internal and external clients • Apply AI-driven thinking to improve standard operating procedures and service workflows • Responsible for making regular process improvements in all facets of the group’s daily duties • Support user acceptance testing of new products

🎯 Requirements

• Undergraduate degree in business related major or related experience • At least 2-3 years of experience • Preference for Series 7, Series 24 or willingness to pass SIE within 5 months of employment

🏖️ Benefits

• 401(k) program with 6% employer match • Employee Stock Purchase Program with 15% discount • Student loan repayment program up to $10k • Company paid life and disability plans • Generous paid time off • Comprehensive medical, dental and vision coverage • Health spending account with employer contribution • Paid flex days to support mental wellbeing • Gym membership discounts • Hybrid home/office schedule (for most positions) • Paid parental leave • Fertility benefits • Paid bereavement leave • Company gift matching program • Employee resource groups • Paid volunteer days • Education Assistance Program • Robust job skills training and Professional development opportunities