Partner Account Manager

Job not on LinkedIn

October 17

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Logo of NationsBenefits

NationsBenefits

Healthcare Insurance • Fintech • Artificial Intelligence

NationsBenefits is a leading healthcare technology company that specializes in providing financial technology solutions and supplemental benefits management. The company offers a variety of services, including hearing care through NationsHearing, health and wellness products via NationsOTC, and meal delivery through NationsMarket. NationsBenefits also provides specialized services like emergency assistance, healthcare transportation, and personalized health guidance using artificial intelligence. Their proprietary platforms, including Benefits Pro™, facilitate member support, benefit configuration, and e-commerce transactions. NationsBenefits focuses on improving member outcomes, closing care gaps, and enhancing satisfaction through advanced analytics and custom programs.

1001 - 5000 employees

Founded 2013

⚕️ Healthcare Insurance

💳 Fintech

🤖 Artificial Intelligence

💰 Private Equity Round on 2022-04

📋 Description

• Build and maintain strong, loyal, long-lasting partner relationships • Work with the Data Analytics team to develop monthly reporting dashboards across product lines • Act as the main liaison for technical inquiries and support issues • Understand partner business goals and objectives to align other NationsBenefits’ solutions effectively • Field in-bound escalations during issues • Assist with the product expansion process for new clients, ensuring a smooth roll out of new opportunities • Identify opportunities for account growth and upsell additional products/services • Monitor and report on partner health and usage metrics

🎯 Requirements

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business) • Proven experience as a Technical Account Manager or in a similar technical support role • Strong understanding of technology solutions and the ability to communicate complex technical concepts clearly • Excellent problem-solving skills and attention to detail • Ability to work independently and manage multiple accounts effectively • Strong interpersonal and communication skills

🏖️ Benefits

• Fulfilling work environment • Career advancement opportunities within the organization

Apply Now

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