Senior Account Manager – Health Plans

4 days ago

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

💵 $69.6k - $83.9k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Navitus Health Solutions

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Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

📋 Description

• Develops and maintains a trusted advisor relationship with existing customers and stakeholders to enhance customer experience and retention. • Supports more complex, high-profile and strategic books of business. • Collaborates with multiple internal stakeholders and external vendor partners to ensure best in class customer service and benefit solutions delivered efficiently and effectively. • Facilitates and/or participates in client meetings to advise and advance resolution of open action items and/or provide routine status updates. • Facilitates the process for benefit changes on behalf of clients and provides direction on how those changes need to be implemented. • Participates in, adheres to and supports compliance and diversity, equity, and inclusion program objectives.

🎯 Requirements

• Bachelor's degree in business, marketing, hospitality management or related area or equivalent experience. • Knowledge of pharmacy benefits management, insurance or health care industry. • 2+ years if account management experience with increasing levels of responsibility. • 5+ years of experience in a customer service role. • Without degree: Ability to demonstrate experience in critical thinking, prioritization, performance under pressure and relationship building. • Participate in, adhere to, and support compliance program objectives. • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!