Carrier Relationship Manager

🕒 August 6

🏢🏡 New York City – Hybrid

💵 $175k - $215k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 31%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 101 days.

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Nayya

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 $55M Series C on 2022-03

Consulting • Healthcare • Insurance

Nayya is a benefits experience platform that aims to simplify the process of choosing employee benefits. By utilizing machine learning and analyzing vast amounts of data, Nayya provides personalized decision support and guidance during critical times such as open enrollment and onboarding. The company focuses on transforming a traditionally stressful experience into an innovative solution that empowers employees to understand and control their health and financial benefits better.

📋 Description

• Create and manage high-impact customer relationships • Maintain account health and provide product feedback as a customer advocate • Drive engagement and adoption through all stages of the client lifecycle and renewal process • Foster and manage the success of a portfolio of SMB and mid-market clients • Understand key customer needs and requirements • Expand existing customer relationships by proposing solutions aligned with their objectives • Drive engagement and adoption and foster enthusiastic, passionate clients • Own customer satisfaction, retention, and expansion of existing accounts • Collaborate with sales and customer success teams to onboard new clients • Build and conduct executive business reviews (QBRs) • Gather customer feedback and identify areas for improvement • Negotiate and close renewal business • Own client NPS, churn, retention, and growth

🎯 Requirements

• 5+ years of SaaS sales experience • Experience in sales and providing solutions based on customer needs • Willingness to work and make decisions with imperfect information • Demonstrated initiative and a true “builder” mindset • Experience renewing and expanding products within existing customers • Demonstrable experience meeting or exceeding sales quotas in a fast-paced, high-velocity sales environment • Strong executive presence • Excellent verbal and written communication skills • Client-facing presentation skills • Ability to understand and articulate Nayya’s products and map value propositions to customer needs • Enthusiasm for a fast-paced, dynamic work environment • High attention to detail • Consultative, highly tailored client experience

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