Delivery Implementation Coordinator

🕒 August 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 23%

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Logo of NEC Software Solutions

NEC Software Solutions

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Own the full customer-specific solution and ensure overall solution coherence • Understand how all system components work together • Make and own design decisions, including cross-module decisions • Resolve conflicts between teams, modules, and requirements • Make clear recommendations and take ownership of outcomes • Ensure consistency across modules and configurations • Identify and address solution issues early • Translate customer business policies into system behaviour • Work with customers to understand policies and requirements • Highlight risks where policy and system design do not align • Act as the main functional authority for complex issues • Support senior customer conversations and decisions • Explain complex topics clearly and simply • Assure delivery quality through realistic end-to-end testing • Help determine whether solutions are ready to go live • Focus teams on resolving the most important issues • Lead and mentor individuals in a consultancy capacity

🎯 Requirements

• Broad knowledge and proficiency in NEC Housing Solution, including configuration and module implementation • Previous exposure to Housing environments, including Local Authority Housing, ALMOs, and Housing Associations using the NEC Housing Solution • Experience in consultancy, including customer interaction and project methodologies • Excellent written and verbal communication skills • Experience owning design decisions • Ability to problem-solve in demanding circumstances and manage multiple projects • Experience leading and mentoring individuals in a consultancy capacity • Pre-existing right to work and travel within the UK; documentary evidence required • Satisfactory vetting, references, and occupational health checks • DBS check may be required depending on the role

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees, with the option to add family members at an additional cost • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC, with the option to increase cover at an additional cost • Group Pension Plan with employer contributions up to a maximum of 8.5% • Flexible benefits to suit individual needs • Free access to LinkedIn Learning, with over 15,000 courses

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