Lead Product Manager – Housing Repairs

🔥 48 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Lead a team of Product Managers responsible for the end-to-end Repairs solution • Capture, analyse and define customer business needs and objectives • Work with Development to build solutions meeting customer and market expectations • Define combinations of NEC intellectual property and third-party systems • Provide product specifications for Development and Test and support build and test activities • Liaise with and manage requirements with third-party suppliers and systems integrators • Support User Groups, Special Interest Groups and customer consultation projects • Assist Pre-Sales and Sales with bids, proposals and quotations • Produce and deliver sales and technical presentations • Manage the NEC Housing repairs product lifecycle from concept through retirement • Monitor trends, regulation and market changes and recommend roadmap enhancements • Support implementation teams in resolving customer product issues and challenges • Solve complex problems and manage multiple projects simultaneously and independently

🎯 Requirements

• Strong Social Housing knowledge and awareness of current sector issues, challenges and legislation, specifically in the repairs area • Good understanding and experience of technology and use/implementation of a housing management solution used in the Social Housing sector • Experience working with customers to design robust business and process-based solutions • Working knowledge of the project life-cycle, structured methodologies, and delivering projects on time and to budget • Expert stakeholder management skills • Experience working in the IT sector in architecture, product management, business analysis or project delivery roles • Experience working with solution providers in defining or specifying product enhancements • Experience of UI/UX design • Experience working with or implementing HMS solutions • Excellent communication skills with significant customer engagement and customer management experience at all levels, including senior management/director levels • Excellent formal and informal presentation skills • Ability to upskill rapidly in new areas or technologies • Pre-existing right to work and travel within the UK; documentary evidence required • Satisfactory vetting, references and occupational health checks

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • Group Pension Plan with employer contributions up to a maximum of 8.5% • Flexible benefits to suit individual needs • Employee assistance programme • Free access to LinkedIn Learning with over 15,000 courses

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