Partner Enablement Manager

🕒 May 15

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Netomi

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 $30M Series B on 2021-11

Artificial Intelligence • Enterprise • SaaS

Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.

📋 Description

• Design and orchestrate end-to-end training and certification programs for partners • Deliver engaging enablement sessions, workshops, and onboarding programs • Build scalable curricula that drive partner proficiency in Netomi’s CX and AI platform • Continuously refine programs based on feedback and performance gaps • Drive awareness and adoption within top-tier partners • Ensure Netomi is top-of-mind and embedded (“sticky”) within partner teams • Facilitate pilot programs and support early-stage deployments with partners • Act as a key connector between partners and internal teams • Clearly communicate the economic value and ROI of Netomi solutions to partners • Help structure and promote certifications, incentives, and growth pathways • Support partner-led opportunities across strategic accounts • Own program operations including scheduling, tracking, reporting, and certification progress • Navigate complex organizations and internal stakeholders to drive execution • Identify enablement gaps and proactively implement solutions • Work through ambiguity and remove friction to keep programs moving forward

🎯 Requirements

• 3–5+ years of experience in enablement, training, partner programs, or consulting • Proven experience leading or supporting training, certification, or onboarding programs • Experience working with or alongside consulting firms or system integrators preferred • Strong program management and stakeholder management skills • Ability to balance strategy and hands-on execution

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities