Operations Associate

Job not on LinkedIn

🕒 September 14

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NeueHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💸 Finance

Healthcare • Healthcare Insurance • Finance

NeueHealth is a healthcare company focused on providing accessible, affordable, and high-quality care to all health consumers. Formerly known as Bright Health, it operates through two primary segments: NeueCare, which delivers comprehensive healthcare services via owned and affiliated clinics, and NeueSolutions, which supports independent providers in performance-based care arrangements. With a strong emphasis on understanding patient needs, NeueHealth aims to align the interests of health consumers, providers, and payors to enhance healthcare experiences and outcomes.

📋 Description

• Execute daily operational processes, including detailed issue review and tracking through completion • Execute the materials management process, including template management, daily operations oversight, quality checks, delegated communications, case management outreach, and quarterly and annual notices to ACO members and providers • Develop, analyze, design, and implement workflow processes and related operational materials • Optimize operational processes to achieve business goals • Coordinate, facilitate, and manage vendor management tasks with external vendors and internal employees • Track vendor projects and issues, troubleshoot, and present to management as required • Develop and maintain user and system management protocols • Ensure proper oversight and documentation to support audits • Perform other duties and responsibilities as assigned • Work closely with cross-functional NeueHealth teams to design and document workflows and business requirements • Manage day-to-day relationships with key vendors • No supervisory responsibilities

🎯 Requirements

• A Bachelor's degree is required • Three (3) or more years related experience preferred; preferably within a health plan or related field • Experience in developing and maintaining detailed process documents required • Experience working in Microsoft Visio, PowerPoint, PowerBI and Excel • Experience in interpreting data analytics, outcomes measures in health care and use of that data to drive change required • Creative approach to audience-facing reporting and documentation, including establishing templates • Comfort with creating and managing timeline driven workplans and process flow documentation • Ability to drive results in a collaborative environment and lead cross-functional teams • Excellent interpersonal communication and organizing skills • Strong operational mindset and ability to use data to draw insights • Ability to gather available information and devise steps to measure impact • Experience leveraging data and technology to solve problems or improve processes • Experience developing training resources and leading training programs • Bias toward action, sense of urgency, self-initiative, and ownership of work • Superb written and verbal communication skills • No licensures and/or certifications are required for this role