IT Compliance Manager

🕒 July 27

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Nexcess

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🤝 B2B

🛍️ eCommerce

B2B • eCommerce

Nexcess is a managed web hosting provider focused on performance, security, and reliability for business websites and online stores. The company offers managed hosting and related services optimized for e-commerce platforms and content management systems, with features like CDN and security integrations to support business and agency customers running WordPress, WooCommerce, Magento, and other web applications.

📋 Description

• Maintain compliance documentation, evidence repositories, and audit-ready artifacts across applicable frameworks including SOC 2, ISO 27001, PCI-DSS, HIPAA, NIST CSF, and customer security requirements. • Maintain compliance calendars, assessment schedules, and framework documentation. • Monitor regulatory, contractual, and industry developments and communicate emerging compliance obligations to stakeholders. • Track remediation plans, corrective actions, and control deficiencies through resolution. • Coordinate internal and external audit activities, including evidence collection, auditor requests, and stakeholder engagement. • Serve as a primary point of contact for audit coordination and compliance inquiries. • Support control testing activities, risk assessments, and compliance reviews. • Track audit findings and corrective actions through closure. • Assist teams in preparing for recurring compliance assessments and certifications. • Maintain information security policies, standards, procedures, and governance documentation. • Coordinate periodic policy reviews and updates with business and technical stakeholders. • Ensure governance documentation remains aligned with organizational requirements and compliance obligations. • Support continuous improvement initiatives related to compliance and risk management processes. • Coordinate periodic access reviews, user access certifications, and privileged access validation activities. • Partner with IT and Identity Management teams to maintain evidence supporting access control compliance. • Support documentation, validation, and improvement of identity and access management processes. • Coordinate responses to customer, prospect, and partner security questionnaires. • Assist with third-party risk assessments and vendor security reviews. • Escalate identified compliance or security concerns to appropriate stakeholders. • Support customer-facing compliance and security assurance activities. • Prepare compliance metrics, audit status reports, and remediation tracking for leadership review. • Maintain dashboards and reporting tools related to compliance activities. • Administer compliance and security awareness training programs and monitor completion rates. • Support organizational compliance communications and awareness initiatives.

🎯 Requirements

• Bachelor's degree in Information Technology, Cybersecurity, Information Systems, Business, or equivalent experience. • 4+ years of experience in IT compliance, information security, governance, risk management, or audit-related roles. • Experience supporting compliance frameworks such as SOC 2, ISO 27001, PCI-DSS, HIPAA, NIST, or similar standards. • Experience coordinating audits and maintaining compliance documentation and evidence repositories. • Strong project management, organizational, and documentation skills. • Ability to manage multiple priorities while maintaining exceptional attention to detail. • Strong written and verbal communication skills with the ability to work across technical and non-technical teams. • Experience working within cloud infrastructure, managed services, SaaS, web hosting, or data center environments. • Familiarity with identity and access management concepts, access reviews, and security governance practices.

🏖️ Benefits

• Comprehensive benefits package • Traditional and Roth 401(k) with company matching • A collaborative, team-oriented culture • Consistent and predictable work hours • Engaging, varied work that keeps each day different • Opportunities to contribute ideas and influence how work gets done