Customer Success Associate

Job not on LinkedIn

🕒 May 27

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NextPatient

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NextPatient is a company that offers a comprehensive suite of digital solutions aimed at enhancing patient experiences and streamlining operations in healthcare practices. Their offerings include patient self-scheduling, automated waitlist management, smart reminders, digital check-ins, payment solutions, and post-visit reviews. NextPatient integrates with electronic health record (EHR) systems to provide modern, time-saving features that allow patients to manage appointments and payment processes conveniently and securely. Over 6,000 providers trust NextPatient to improve practice efficiency and patient satisfaction.

📋 Description

• Help practices run on the NextPatient suite and support them day-to-day • Work under Client Success Managers to cover clients • Advocate for product enhancements desired by clients • Manage your own clients as skills and confidence grow

🎯 Requirements

• Expert in our product • Ability to listen to clients and understand their needs • Configure the product to deliver the best results • Detail-oriented • Communicate effectively with clients and teams

🏖️ Benefits

• Freedom to work from home • No fixed vacation policy. We encourage everyone to take a real 2-week vacation each year to somewhere amazing. • Year-end company-wide trip where you can get to know everyone in the company (2025 in Austin, 2024 in Miami, 2023 in Park City) • Mid-year team-wide trips with +1s, so your partner can meet the people you're always talking about (2025 in Chicago, 2024 in Las Vegas, 2023 in San Francisco) • Health benefits, 401(k) with company match, and equity