Information Security Engineer

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Create, manage, and respond to security incidents and conduct analysis in accordance with existing processes and company security policies • Installation, configuration, and administration of information security tools • Troubleshoot and resolve technical issues related to security tools and security processes • Coordinate with third-party vendors • Assist with internal and external audits associated with regulatory and compliance requirements • Provide formal notification to Information Security leadership when changes are planned that may impact the approved security posture of NICE CX or the associated certification and accreditation • Review and recommend improvements to information security processes • Ensure regular housekeeping activities are performed to maintain system integrity and monitoring

🎯 Requirements

• Knowledge of basic information security principles and theories • A minimum of 3 years working in IT and data networks • A minimum of 3 years working in Security Operations • Good English communication skills • Proven track record of solving problems • Good organization and project management skills • Advanced computer skills in desktop applications • Possess excellent analytic skills including numbers, patterns, processes, and data flow • Self-starter who can function without constant oversight • Proficient with Microsoft Applications • Holder of COMPTIA Security+, CISA, CISSP, SSCP, CCSK, or related certification • Knowledge of GDPR, PCI, SOC 2, FedRAMP, IRAP, and HIPAA compliance regulations.

🏖️ Benefits

• Learn more about the Benefits at NICE • Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!