Partner Acceleration Executive

Job not on LinkedIn

2 days ago

Apply Now

Receive Emails with Similar Jobs

NICE

WebsiteLinkedInAll Job Openings

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• Establish and manage relationships inside NICE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion • Develop joint business opportunities and execute development programs for ecosystem growth • Responsible for architecting BPO multivendor solutions into a whole and ensuring that those subsystems function together • Responsible for navigating large Carrier organizations to identify and capture new business opportunities across Public Sector and Commercial clients. • Collaborate with and support NICE Partner Alliance Leaders on their partnership growth initiatives • Effectively build and manage ongoing relationships with BPO and Carrier partner executives, sales and client account teams • Lead training and enablement for partners on NICE company products, services, and Go-To Market • Build and manage relationships with NICE BPO and Carrier sales teams, ensuring they understand the complex dynamics of a BPO or Carrier sale. • Lead efforts to scale our partner sales activities, including pipeline generation and management • Provide overlay sales support on partner co-pursuits • Engage with clients onsite to establish various use cases and quantify the value behind them • Hold in-depth, value-oriented conversations with BPO leadership, industry-experts, architects, and line-of-business users

🎯 Requirements

• 10+ years of technology sales experience • 5+ Years working with BPOs (Business Process Outsourcers) and/or national carriers. • 5+ years previous experience in contact center software or associated industry • Expert level Account Management and global systems integration methods • Expert level Account Management of Clients using specialized component subsystems ex: (hardware, software, networking and storage products) • Proven success in executing large, complex deals with Fortune 500 organizations • Enterprise business and financial modeling experience for BPO solutions • B.A. / B.S. from an accredited college; preference for Program and Project Management • MBA or graduate degree preferred • Travel up to 30% of the time

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development