
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
November 26

SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
• Establish and manage relationships inside NICE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion. • Develop joint business opportunities and execute development programs for TSD growth. • Drive adoption and expansion of NICE products and services by leveraging strategic partnerships. • Exceed quarterly and annual targets for revenue growth, pipeline creation and product/service utilization. • Document and present joint business plans for partner’s business goals and objective that align partner company solutions that support their success • Lead Training and Enablement for partners on NICE company products, services, and Go-To Market • Monitor and Analyze partner performance to identify, document, and track opportunities for continuous improvement • Leverage established support and management processes to escalate and resolve partner issues in a timely manner • Attend and participate in industry and partner events relevant to assigned partners
• 10+ years of technology sales experience. • 5+ years in partner channel with a proven track record of successfully managing TSD partnerships • Proven track record of achieving targets and goals • Enterprise business and financial modeling experience • Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment • Exceptional written, verbal and presentation skills • Analytical and Quantitative abilities required – Must be able to interpret and explain financial and statistical information • Business development skillsets for pursuing new business opportunities to generate revenue for the company • Ability to multi-task in a challenging environment while maintaining a high level of responsiveness
• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
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