Services Sales Manager

🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Originate, shape, and close large, strategic services engagements across EMEA • Develop services growth plans for priority EMEA accounts • Analyse installed bases, identify whitespace, map executive stakeholders, and create opportunity plans • Lead client workshops, executive briefings, and value-discovery sessions • Engage senior business, technology, operations, and compliance stakeholders • Translate Financial Crime and Compliance challenges into clear service outcomes • Construct strategic, often multi-year services propositions, including value case, scope, delivery model, commercial structure, pricing, and roadmap • Own the end-to-end sales cycle from discovery and qualification through proposal, negotiation, and signature • Partner with account executives and regional sales leaders on aligned account strategies • Expand existing client relationships and engagements through cross-sell and upsell opportunities • Develop thought leadership and repeatable services propositions with consulting, product, and delivery teams • Coordinate internal stakeholders across Professional Services, software sales, product, pre-sales, delivery, legal, finance, and partners • Remain engaged through mobilisation and executive checkpoints to ensure measurable client outcomes • Maintain pipeline quality, forecast accuracy, opportunity governance, and commercial discipline • Manage competitive strategy, commercials, margin, contractual position, delivery risk, and deal quality • Build Actimize’s market presence as a Financial Crime and Compliance services partner

🎯 Requirements

• Typically 8–15 years of relevant experience • Proven success independently originating and selling complex, high-value consulting-led, transformation, or managed services engagements into existing large financial-institution customers outside a new software license sale • Equivalent depth of experience and demonstrated capability will also be considered • Strong knowledge of Financial Crime and Compliance, including AML, fraud, sanctions, KYC, and financial crime operations • Financial Crime and Compliance consulting background is highly desirable • Demonstrated ability to construct and close large, strategic, multi-stakeholder services deals, including value proposition, commercial modelling, negotiation, and contracting • Familiarity with fixed-price, time-and-materials, managed services, and outcome-based commercial models • Ability to assess pricing, margin, risk allocation, and delivery implications • Experience building account-level services growth plans, identifying whitespace, mapping stakeholders, and converting insight into qualified opportunities and sustainable pipeline • Excellent communication and executive presentation skills • Ability to simplify complex issues, influence decisions, and create urgency with senior stakeholders • Outstanding relationship management skills • Strong commercial acumen and disciplined opportunity management • Experience working across EMEA markets and navigating culturally diverse, matrixed organisations • Willingness to travel across EMEA when appropriate

🏖️ Benefits

• Access to NICE benefits (specific benefits not detailed in the posting) • Fast-paced, collaborative, and creative work environment • Learning and growth opportunities • Internal career opportunities across multiple roles, disciplines, domains, and locations • Travel across EMEA when appropriate to support client engagement, strategic opportunities, and deal closure