Salesforce Functional Analyst

🕒 May 23

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Niyam IT

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

🏛️ Government

B2B • SaaS • Government

Niyam IT is a technology solutions company specializing in developing custom IT solutions for industries such as Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, and Health IT. The company is known for its expertise in Data Science, AI/ML, Cloud Engineering, and System Modernization, providing innovative services to both public and private sector clients. Niyam IT is committed to social responsibility, community engagement, and delivering precise, rule-governed (orderly, consistent, systematic) results. Headquartered in Leesburg, VA, Niyam IT aims to push the boundaries of technology to achieve breakthrough outcomes, supported by its skilled team of developers, engineers, and analysts.

📋 Description

• Analyze business and user needs within a federal program environment and document detailed functional requirements. • Collaborate with government stakeholders to define system scope, objectives, and business processes aligned to mission needs. • Conduct research, fact-finding, and data analysis to support solution design and program objectives. • Facilitate requirements gathering sessions, stakeholder interviews, and working groups with federal clients. • Translate business requirements into functional specifications for Salesforce configuration and development teams. • Support Agile or hybrid project delivery, including backlog grooming, sprint planning, and user story development. • Ensure solutions align with federal compliance requirements (e.g., NIST, FedRAMP, security and privacy standards). • Assist in the development of end-user documentation, SOPs, and training materials. • Deliver end-user training and provide post-deployment support to federal users. • Provide subject matter expertise in Salesforce functionality and business process optimization. • Analyze system issues and recommend compliant, scalable solutions. • Support preparation of project deliverables, reports, and required contract documentation. • Coordinate with cross-functional teams, including security, infrastructure, and development, to ensure successful delivery.

🎯 Requirements

• US Citizenship with ability to successfully complete a federal background investigation. • Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field. • Minimum of 5 years of experience as a Functional Analyst, Business Analyst, or similar role. • Hands-on experience supporting Salesforce implementations or enhancements. • Experience working on federal government contracts or within regulated environments. • Strong understanding of requirements gathering, business process analysis, and documentation practices. • Experience supporting system testing, including UAT coordination and defect tracking. • Familiarity with federal compliance frameworks such as NIST 800-53, FedRAMP, or similar. • Strong analytical, problem-solving, and critical-thinking skills. • Excellent communication skills with the ability to interact with government stakeholders.

🏖️ Benefits

• Flexible Work Hours : Life doesn’t always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively. • Remote Work : Niyam IT understands the value of flexibility. We offer remote work. • Career Growth : Niyam IT is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company. • Great People : Our people are the blueprint of who Niyam IT is to the industry and community. • Great Environment : Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive. • Diversity & Inclusion : We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.