Support Engineer – Finance

Job not on LinkedIn

🔥 15 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nordhealth

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Nordhealth is a fast-growing software company focused on redefining healthcare through innovative products. The company is expanding internationally and values its diverse team of experts, including developers, sales personnel, customer service representatives, and project coordinators. Nordhealth is actively hiring new professionals and offers various employment opportunities such as fully remote and hybrid roles in Europe and the UK. To learn more, visit nordhealth. com.

📋 Description

• Act as the main support contact for customers, providing efficient, high-quality support against agreed targets and service levels • Build strong relationships with customer stakeholders • Own escalations and complex cases through to resolution • Support finance-related questions and setups in Provet, including invoicing, payments, VAT/tax settings, financial reporting and accounting integrations • Configure the system to meet customer needs within product capabilities • Work independently and collaboratively to develop support best practices • Collaborate with Sales, Marketing, Implementation and Product Development teams • Contribute to individual, team, business unit and company OKRs • Participate in sales, marketing, implementation and product development tasks as needed

🎯 Requirements

• Background in finance, accounting or payments through education or work experience • Experience supporting customers in a B2B software (SaaS) environment • Experience in healthcare or veterinary software is a plus • Ability to manage multiple customers and priorities simultaneously • Fluent spoken and written English (required) • Additional languages are a plus • Prior experience working in an international company • Ideally, experience working in a fast-growing, global SaaS company

🏖️ Benefits

• Competitive compensation and benefits • Learning and professional growth opportunities • The tools you need, and enjoy using • Frequent company events • Remote-first work arrangement • Autonomy and continuous improvement culture • Diverse teams • Meaningful work in a fast-growing global company