
10,000+ employees
Founded 1996
🏥 Healthcare
💼 Consulting
🏭 Manufacturing
Healthcare • Consulting • Manufacturing
Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.
🕒 October 1
🇺🇸 United States – Remote
💵 $160.3k - $297.7k / year
⏰ Full Time
🟠 Senior
👔 Director
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10,000+ employees
Founded 1996
🏥 Healthcare
💼 Consulting
🏭 Manufacturing
Healthcare • Consulting • Manufacturing
Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.
• Partner with complex healthcare accounts to support patient access and reimbursement needs across the care continuum • Build trusted relationships with providers, administrators, revenue cycle leaders, billing and coding teams, pharmacy stakeholders, and health system decision-makers • Educate customers on access, reimbursement, payer coverage, claims management, and patient support resources using approved materials and strategies • Analyze reimbursement and access challenges, identify treatment barriers, and help develop practical, compliant solutions • Serve as a subject matter expert on regional and local reimbursement dynamics, payer policies, and healthcare market trends • Support implementation and pull-through of coverage decisions and communicate changes affecting patient access or account operations • Provide guidance on product acquisition and buy-and-bill processes, including inventory management, ordering, billing workflows, alternate distribution channels, and sites of care • Collaborate with Patient Support Services and cross-functional partners on issue resolution, case management support, and customer education • Share customer insights, reimbursement trends, and market dynamics with internal stakeholders • Develop and execute territory-specific access and reimbursement plans while maintaining integrity and compliance
• Bachelor’s degree required from 4-year college or university • 5+ years’ experience within the pharmaceutical or biotech industry supporting Patient Services, Market Access, Sales, Account Management, or related functions • 2+ years in a patient support role for specialty products • Experience partnering with complex healthcare practices, health systems, and provider networks to support patient access and acquisition pathways • Experience managing strategic accounts, identifying potential access barriers, and developing solutions that support positive patient outcomes • Deep understanding of manufacturer-sponsored patient support programs and their integration into healthcare office workflows • Experience supporting specialty products distributed through Specialty Pharmacy networks and channels • Strong knowledge of reimbursement and product access pathways, including specialty pharmacy, buy-and-bill, and retail distribution models • Candidate must reside within the territory or within a reasonable daily commuting distance of 100 miles from the territory border • Ability to travel 60–80% over a broad geography • Ability to drive and/or fly within the territory • Fully valid and unrestricted driver’s license required • Ability to successfully complete initial training, including home study in eight or fewer hours per day and forty or fewer hours per week • Must comply with customer credentialing guidelines, which may require COVID-19 vaccination • Company will not sponsor visas for this position
• Performance-based cash incentive • Eligibility to be considered for annual equity awards, depending on role level • Health benefits • Life benefits • Disability benefits • 401(k) with company contribution and match • Vacation • Personal days • Holidays • Other leaves • Reasonable accommodations for qualified individuals with disabilities
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