Client Success Manager

Job not on LinkedIn

🕒 March 31

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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New Perspective Marketing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded over two decades of experience

💼 Consulting

🏭 Manufacturing

📣 Marketing

Consulting • Manufacturing • Marketing

New Perspective Marketing is a digital marketing agency that specializes in advancing B2B marketing strategies for next-gen tech and manufacturing companies. They offer a comprehensive suite of services including content and creative development, digital strategy, web design, SEO, HubSpot services, demand generation, paid search, social media marketing, account-based marketing, and sales enablement. The agency positions itself at the forefront of industries like cleantech, renewable energy, B2B SaaS, agritech, urban green tech, manufacturing, and industrial automation. They pride themselves on providing senior-level expertise with over two decades of experience, and they hold a platinum status within HubSpot's partner group. New Perspective Marketing is dedicated to innovation and has made significant impacts in climate tech, renewable energy sectors, and has assisted clients like WindESCo and Agrify in notable business transitions and growth.

📋 Description

• Develop and manage marketing strategies across multiple channels, including SEO, paid search, email, and content marketing. • Plan and execute marketing campaigns, aligning deliverables with client goals over 6–12 month periods. • Analyze performance data, draw actionable insights, and present them in client-friendly reports. • Build trust and act as the voice of the customer, advocating for client needs while maintaining strong internal alignment. • Lead onboarding processes for new clients, ensuring a smooth and productive start to the partnership. • Work closely with internal teams to coordinate project timelines, manage priorities, and ensure successful delivery.

🎯 Requirements

• 4+ years in a client-facing role, ideally in a marketing agency or a similar environment. • Hands-on expertise with HubSpot (Marketing Hub required; Sales Hub a plus) and tools like Google Analytics. • Broad knowledge of digital marketing, including SEO, PPC, content, and email marketing.

🏖️ Benefits

• Medical, dental, and vision insurance. • 401(k) with a company match. • Generous PTO policy with growth to unlimited PTO. • Flexible, remote-friendly work environment. • Gym reimbursement and wellness programs.