Senior Solutions Architect, Engagement Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

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Logo of NVIDIA

NVIDIA

10,000+ employees

Founded 1993

🤖 Artificial Intelligence

🎮 Gaming

Artificial Intelligence • Gaming • Automotive

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• The EM keeps strategic customer engagements moving by connecting the right people, clarifying decisions, and leading all aspects of project progress. • You will partner closely with project delivery managers, Solution Architects, Sales, OEM/SI partners, Operations, NVIDIA customer support, and NVIS leadership so customers experience NVIDIA as one coordinated team. • Guide account coordination from early planning through bring-up, support handover, and day-2 readiness, while keeping priorities, ownership, and next steps clear. • Create concise updates with RAG view, executive summary, delivery progress, top risks, open actions, and path-to-green plans. • Drive fast resolution of P0/P1 blockers and material customer, delivery, commercial, or operational risks with clear recommended actions. • Align scope and commercial commitments with Sales and Solution Architecture, including support packages, software licensing, and professional services expectations. • Provide clear technical guidelines for key customer requirements.

🎯 Requirements

• 10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-scale infrastructure, or enterprise cloud programs, including work with executive customer audiences. • BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience. • Demonstrated success guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments. • Experience creating structured executive updates with RAG view, risk register, action tracker, delivery plan, and VP-level summary. • Strong risk, issue, change, and blocker-resolution practice while balancing strategic oversight and operational awareness without owning day-to-day execution. • Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or cloud-scale programs. • Ability to travel up to 25% and support occasional weekend work when required for critical customer deployments, site events, or time-sensitive issue resolution.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development

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