Engineering Manager

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Olo

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SaaS • eCommerce • B2B

Olo is a restaurant technology platform that helps restaurants streamline their operations, enhance guest experiences, and increase sales. It provides comprehensive solutions for online ordering, delivery, catering, payment processing, and guest engagement through its fully integrated systems. Olo enables restaurants to leverage guest data to improve marketing strategies and optimize service through features like the Guest Data Platform and personalized marketing solutions. By using Olo, restaurants can manage digital orders, reduce fraud, and benefit from insights that drive growth and profitability. With a focus on online sales and customer relationship management, Olo partners with over 700 restaurant brands to enhance their digital capabilities and facilitate profitable growth.

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

📋 Description

• Manage execution of engineering projects, meeting deadlines and maintaining quality standards. • Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams to assess its impact, partnering with the product team to integrate remediation into project planning, and communicate outcomes to leadership, ensuring balance with feature development and sustainable system architecture. • Own and execute on your team's product roadmap, aligning it with long-term business objectives. • Develop and implement new processes to address business needs. • Keep the team competitive by adopting new technologies and industry best practices. • Ensure engineering teams work effectively with other functions to meet business goals. • Deliver systems that meet performance, scalability, and quality standards, consistently delivering reliable solutions. • Regularly evaluate team performance and quality, driving necessary improvements. • Resolve major technical issues, acting as the main point of escalation for stakeholders. • Work with clients and partners to address technical needs, resolve challenges, and ensure effective solutions.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. • 12+ years of engineering experience, with 2+ years in management. • Deep knowledge of technical architecture, system design, and scalability. • Experience collaborating across teams to develop and execute product roadmaps. • Proven success in hiring and managing engineering teams. • Strong history of managing and developing technical teams, focusing on performance. • Excellent interpersonal skills, with the ability to collaborate across teams with empathetic leadership. • Familiarity with emerging technologies and a track record of driving process improvement, experimentation, and innovation. • Leads independently while staying aligned with company objectives.

🏖️ Benefits

• Flexible working hours • Professional development opportunities