Pre-Sales Support Manager – Europe

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🕒 May 25

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OmniShelf

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🛒 Retail

🤖 Artificial Intelligence

☁️ SaaS

Retail • Artificial Intelligence • SaaS

OmniShelf is an AI-powered store operating system and shelf management platform that uses mobile computer vision and edge computing to provide real-time shelf intelligence to retailers and brands. It captures shelf images with a mobile app, detects out-of-stocks, planogram deviations, pricing and marketing-material errors, and issues automated execution tasks to restock and correct shelves. OmniShelf positions itself as a SaaS solution that runs on existing devices, works offline, saves staff time, increases sales, and enables retailers to monetize shelf data through brand partnerships.

📋 Description

• Act as the technical co-pilot to the Channel Partnership Manager Europe and regional Sales Directors. • Lead technical discovery workshops, uncover client pain points, and map OmniShelf’s capabilities directly to their business and IT requirements. • Architect and confidently present integration workflows to C-level technical buyers (CIOs/CTOs). • Demonstrate how OmniShelf’s edge-computing software rides on top of existing POS and ESL deployments without requiring massive CAPEX or cloud computing costs. • Own the technical win. Anticipate and neutralize complex IT security, networking, and integration objections. • Design, deploy, and manage highly successful, conversion-focused Proof of Concept (PoC) pilots for tier-1 retail chains. • Serve as the primary pre-sales evangelist for our regional channel partners (VARs, System Integrators). • Act as the commercial-technical liaison when collaborating with global hardware partners (Diebold Nixdorf, Solum, Zebra). • Act as the voice of the European market to our core engineering teams.

🎯 Requirements

• 5+ years of elite experience as a Pre-Sales Solution Architect, Sales Engineer, or Technical Solutions Consultant within B2B SaaS, retail technology, or edge computing. • A deeply commercial mindset: you measure your success by deals closed and partner revenue generated, not just technical deployments. • Hands-on technical understanding of retail IT ecosystems, specifically Point of Sale (POS) architectures, Electronic Shelf Labels (ESLs), and in-store networking constraints. • Masterful presentation and communication skills. • Proven ability to scope, manage, and successfully convert technical pilots (PoCs) in complex enterprise environments. • Fluency in English is mandatory; professional fluency in German, Dutch, Swedish, Danish, or Norwegian is a highly strategic advantage.

🏖️ Benefits

• Remote/Hybrid position • Flexible working hours • Team that you can learn a lot from • Brand that is about to conquer the Retail world • Opportunity to be part of a story worth telling