Associate Platform Engineer

🕒 October 16

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏗️ Platform Engineer

👻 Ghost score 10%

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Bridgeway Benefit Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech

Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.

📋 Description

• Assist in maintaining and monitoring existing cloud infrastructure to keep it scalable, resilient, and efficient • Assist in developing and maintaining infrastructure-as-code (IaC) to provision and manage cloud resources • Support CI/CD pipeline maintenance and enhancement and automate repetitive tasks • Implement and maintain monitoring, logging, and alerting solutions, including log retention and pipeline health • Perform system maintenance, updates, and patches according to Security-owned schedules and standards • Respond to basic issues and support tickets, including Tier 2 escalations and auto-escalated alerts • Contribute to product and hosting triage runbooks • Assist in root cause analysis and infrastructure incident documentation • Support disaster recovery testing and verify backup software and configurations • Identify opportunities to optimize system performance, resource utilization, and infrastructure costs • Support security measures including firewalls, access controls, and encryption • Collaborate with development, operations, and security teams • Document procedures, workflows, configurations, and changes following Secure SDLC and SCRUM/Agile methodologies • Participate in code reviews, mentorship, training, and paired programming • Contribute to smaller projects with support from experienced peers • Participate in the Tier 2 on-call rotation outside regular business hours as needed • Use generative AI tools such as Claude and Copilot to streamline workflows and accelerate delivery

🎯 Requirements

• 1+ years of professional engineering or IT operations experience with exposure to cloud infrastructure • Basic understanding of cloud platforms • Familiarity with scripting languages • Basic knowledge of version control systems • Exposure to infrastructure-as-code (IaC) and CI/CD pipeline tools • Basic understanding of containerization and orchestration concepts (e.g., ECS, ACA, K8s, Docker) • Familiarity with Agile frameworks • Proficient communication and collaboration skills • Detail-oriented with a focus on accuracy • Eagerness to learn and adopt new technologies • Experience using generative AI tools such as Claude and Copilot to improve productivity and deliver high-quality outcomes • Bachelors in Information Technology, Software Development, or related field

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