Franchise Account Executive

🕒 August 21

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Create the best possible customer experience while growing the business • Coordinate with internal operations teams and partner with the outside sales team • Engage, support, and grow the customer base in the shared territory • Align internal and external stakeholders to ensure commitment to objectives and successful outcomes • Serve as a central point of contact between internal and external resources • Provide product expertise and technical support to customers • Monitor and measure performance and sales for assigned territories • Intervene and resolve issues impacting performance and customer satisfaction • Understand stakeholders' business objectives, forecasts, and performance metrics • Align technology and processes to meet stakeholder needs and grow collective businesses • Work closely with operational resources to ensure timely issue resolution • Provide education and support to customers and business partners on program features and enhancements • Coach customers on marketplace best practices through personalized guidance and support

🎯 Requirements

• 3-5 years of related sales and/or account management experience • Strong understanding of online technologies • Proficiency in Google Suite offerings • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end • Excellent oral and written communication skills, with a focus on customer service • Strong organizational, time management, and prioritization skills; capable of handling multiple demands at any given time • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month • Experience with Salesforce (nice to have) • Bachelor's Degree (nice to have) • Experience with DOMO or other data analysis tools (nice to have) • Residence within the assigned territory is highly preferred

🏖️ Benefits

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Competitive pay • Target Bonus Range: $2,500.00 - $3,000.00 USD Monthly