Senior Staff People Partner

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Serve as primary People Partner to Commercial, Marketing, Operations, and Patient Support leaders • Partner on org design and workforce planning for quota-carrying and capacity-driven teams • Advise leadership on organizational gaps and provide recommendations • Lead the people side of restructures, role eliminations, and team changes • Coach managers through performance conversations and distinguish capability issues from coverage, territory, or ramp issues • Run and improve performance review and calibration processes • Build performance documentation and PIP practices • Partner with Compensation on job architecture, leveling, and Job Family Architectures • Support leaders and employees through variable compensation questions and route issues to Comp, Finance, or Legal • Help design career paths for sellers, Customer Success, and contact center staff • Own employee relations matters and investigations end to end • Apply scalable ER documentation and workflows and escalate to Legal when appropriate • Analyze turnover, ramp, engagement, and headcount data to inform recommendations • Build documentation, workflows, and operational infrastructure for a scalable People function • Report to the Sr. Director, Talent Management

🎯 Requirements

• 8+ years of HR experience, including significant time as a People Partner supporting a commercial, sales, or revenue-generating organization • Deep, practical fluency with variable compensation and commissioned populations • Experience supporting or partnering on a restructure or org design change • Strong generalist foundation covering compliance, People Ops, business partnership, and compensation • Credibility with a CRO or VP of Sales, including ability to read a forecast or capacity model • Analytical and data-driven approach • Background at a scaling company where the People function was still being built • Multi-state employment law knowledge across a nationwide workforce • Preferred: experience in healthcare, digital health, or health-tech • Preferred: experience supporting a high-volume hourly or contact center workforce or comparable non-exempt population management • Preferred: HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) • Preferred: proven track record as a trusted HR Business Partner to C-suite and senior executive leadership

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance