Senior Account Manager – Europe

🕒 August 20

🇪🇺 Europe – Remote

💵 €70k - €90k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenProject

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

⚡ Productivity

SaaS • Enterprise • Productivity

OpenProject is the leading open source project management software that offers both a free Community edition and paid Enterprise hosting/ self-managed options. It supports classic, agile and hybrid project management workflows with features such as Gantt charts, agile boards (Scrum/Kanban), time tracking, resource/team planning, roadmaps, custom workflows, and a powerful API. OpenProject emphasizes data sovereignty and security (on‑premises install, EU/Germany-hosted Enterprise Cloud, HTTPS, 2FA), is licensed under GNU GPL v3, and integrates with tools like GitHub/GitLab, Nextcloud and OneDrive/SharePoint. It targets organizations across industries (education, public sector, engineering, healthcare, NGOs, and enterprise customers) seeking an open, secure alternative to proprietary tools like Jira.

📋 Description

• Build and maintain strong, long-lasting relationships with potential clients, focusing on German-speaking customers • Identify and tailor solutions to individual customer needs, provide timely responses, and suggest best practices • Conduct in-person and remote demo sessions for prospects and clients • Negotiate tender and contract terms and conditions • Lead and complete Proofs of Concept for large organisations • Manage stakeholder interactions and provide training and consulting support • Represent the team at conferences, connect with clients and partners, present OpenProject, deliver talks, and participate in podcasts or interviews • Collaborate with partners to deliver solutions for new customers • Work hands-on where needed while considering the broader system context • Communicate clearly and proactively in a remote-first environment • Collaborate cross-functionally with Sales, Customer Support, Product, Engineering, and Marketing

🎯 Requirements

• Fluency in German (native level) and English • French or Spanish is a plus, but not required • Proven experience in sales or customer success, with a track record of delivering meaningful outcomes • Effective communication and active listening skills to communicate, present, and influence credibly and effectively at all levels, including executive and C-level • Strong technical and product understanding • Ability to collaborate confidently with specialists and stakeholders across disciplines • Genuine care about providing exceptional service to clients and users • Curiosity, openness to experimentation, and willingness to engage in thoughtful discussions with peers • Passion for Open Source • Experience working in a remote-first environment, with a high degree of autonomy and flexibility • Familiarity with OpenProject or Jira is a plus, not required

🏖️ Benefits

• The creative challenges and learning opportunities of a start-up combined with the stability of a well-established company • Opportunity to contribute to a high-visibility open source project • Culture of continuous learning, feedback, and shared ownership • Annual Passion Time off-site • Job bikes • Paid child care • Exposure to a diverse and inspiring user base